Lead Clinical Medical Assistant

Florida Atlantic University; Boca Raton (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Florida Atlantic University Medicine – Galen Building in Boca Raton, FL, seeks a Lead Clinical Medical Assistant to support the Clinical Supervisor and lead the Medical Assistant team. The role focuses on patient flow, documentation, and maintaining a safe, efficient, and patient-centered environment.

You will train staff, assist with onboarding, ensure compliance with infection control and clinical standards, and promote professional, high-quality patient service.

Qualifications

• High school diploma or equivalent is required with one year of appropriate experience.
• Current Medical Assistant certification/registration required.
• Current BLS/CPR certification required or obtainable within the required timeframe.
• Completion of an accredited Medical Assistant program is preferred.
• Strong communication, organizational, problem-solving, and interpersonal skills are required.
• Ability to prioritize multiple responsibilities and work effectively in a fast-paced clinical environment is required.
• Minimum 2–3 years of clinical Medical Assistant experience preferred.
• Previous leadership, mentoring, or lead experience preferred.

Responsibilities

• Serve as a clinical resource and point of contact for Medical Assistants and clinical support staff.
• Assist the Clinical Supervisor with daily coordination of clinical operations and workflow.
• Monitor patient flow and help identify and resolve operational or clinical workflow issues.
• Provide guidance, coaching, and support to Medical Assistants to promote consistent performance and adherence to established standards.
• Assist with onboarding, orientation, training, and competency assessment of new clinical staff.
• Support implementation and maintenance of clinical policies, procedures, and best practices.
• Help ensure exam rooms, equipment, supplies, and clinical areas are properly maintained and prepared for patient care.
• Monitor compliance with infection prevention, safety, documentation, and regulatory requirements.
• Assist with staff scheduling, coverage, and workflow assignments as directed by the Clinical Supervisor.
• Perform and oversee appropriate clinical duties within the scope of practice of the Medical Assistant role.
• Promote accurate and timely documentation in the electronic medical record.
• Assist providers and clinical staff with patient care, procedures, and coordination of services.
• Identify performance, workflow, or patient-care concerns and communicate them promptly to the Clinical Supervisor.
• Participate in quality improvement initiatives, audits, and clinical process improvement projects.
• Promote a positive, professional, and collaborative work environment.
• Provide exceptional patient service and model appropriate communication and professionalism.

Skills

Communication

Organization

Interpersonal skills

Problem-solving

Prioritization

Education

High school diploma or equivalent

Medical Assistant certification/registration

BLS/CPR certification

Completion of accredited Medical Assistant program (preferred)

Job description

## Lead Clinical Medical AssistantApply: FAU Medicine - Galen Building: Full time: Posted Today: End Date: October 27, 2026 (14 days left to apply): REQ22894**Apply now to join FAU, where tomorrow begins.** **For more information on everything FAU has to offer, please visit** **www.fau.edu/jobs****.** **Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.****Position Summary:**The Florida Atlantic University Medical Group is seeking a **Lead Clinical Medical Assistant** in Boca Raton, FL.The Lead Clinical Medical Assistant supports the Clinical Supervisor in overseeing daily clinical operations and serves as a key resource and leader for the Medical Assistant team. This position serves as a role model in demonstrating sound judgement, maintaining professionalism, and supporting the Clinical Supervisor in maintaining a safe, efficient, and patient centered environment.This position helps ensure patient flow, consistent clinical standards, accurate documentation, and compliance with organizational policies and procedures. Provides day-to-day guidance, training, and support to clinical staff while maintaining a strong focus on patient care and service excellence.Key Responsibilities:* Serve as a clinical resource and point of contact for Medical Assistants and clinical support staff.* Assists the Clinical Supervisor with daily coordination of clinical operations and workflow.* Monitor patient flow and help identify and resolve operational or clinical workflow issues.* Provide guidance, coaching, and support to Medical Assistants to promote consistent performance and adherence to established standards.* Assist with onboarding, orientation, training, and competency assessment of new clinical staff.* Support implementation and maintenance of clinical policies, procedures, and best practices.* Help ensure exam rooms, equipment, supplies, and clinical areas are properly maintained and prepared for patient care.* Monitor compliance with infection prevention, safety, documentation, and regulatory requirements.* Assist with staff scheduling, coverage, and workflow assignments as directed by the Clinical Supervisor.* Perform and oversee appropriate clinical duties within the scope of practice of the Medical Assistant role.* Promote accurate and timely documentation in the electronic medical record.* Assist providers and clinical staff with patient care, procedures, and coordination of services.* Identify performance, workflow, or patient-care concerns and communicate them promptly to the Clinical Supervisor.* Participate in quality improvement initiatives, audits, and clinical process improvement projects.* Promote a positive, professional, and collaborative work environment.* Provide exceptional patient service and model appropriate communication and professionalism.* Perform other duties and responsibilities as assigned by the Clinical Supervisor or leadership.**Explore Living in Palm Beach County**The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County | BDB**Minimum Qualifications:**High school diploma or equivalent and one year of appropriate experience required. Current Medical Assistant certification/registration required. Current BLS/CPR certification required or obtainable within the required timeframe. Excellent communication, organizational, problem-solving, and interpersonal skills required. Ability to prioritize multiple responsibilities and work effectively in a fast-paced clinical environment required. Strong knowledge of clinical workflows, patient care procedures, infection control, and medical documentation required. Completion of an accredited Medical Assistant program preferred. Minimum of 2–3 years of clinical Medical Assistant experience preferred. Previous leadership, mentoring, or lead experience preferred.**Salary:**$25.00 Hourly.**College or Department:**OPS - COM: Clinical Services Personnel**Location:**FAU Medicine - Galen Building**Work Days and Hours:**Monday - Friday, 8:30 a.m. - 5 p.m.**Application Deadline:**2026-10-26**Special Instructions to Applicant:**This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice. Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available. APPLICATION DOCUMENTS REQUIRED: Resume OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.