Lead Client Partner

Genpact LLC; New York; Hybrid; USD 210,000 - 300,000; Full time

Job summary

Genpact LLC is seeking a Lead Client Partner to drive strategic growth initiatives with senior executives. You will partner with the CCO, CMO, and Growth Operations leaders to streamline campaigns, optimize pipelines, and lead a team of Growth Enablement Managers delivering end-to-end process improvements.

You will identify market opportunities, track triggers, prioritize accounts, and deliver data-driven insights to executives to inform decisions and risk mitigation.

Qualifications

• Bachelor's degree or higher in a relevant field.
• Experience in analytics and marketing analytics is preferred.
• Strong communication and leadership capabilities.

Responsibilities

• Serve as a thought partner to the CCO, CMO, and Head of Growth Operations to drive strategic initiatives.
• Identify growth opportunities, streamline processes, and collaborate with cross-functional teams.
• Lead Growth Enablement Managers to optimize end-to-end processes for frontline teams.
• Work with Growth Operations COE and Marketing to drive campaigns and enablement.
• Provide analytics and insights on opportunities, risks, and mitigation planning.

Skills

Campaign Analytics

Client Relations

Commercial Excellence

Critical Thinking

Data Science

Digital Business Strategy

Marketing Analytics

Project Management

Sales

Salesforce Sales Cloud

User Experience (UX)

Education

Bachelor's degree in Commerce/Economics/Finance

Master of Business Administration

MBA with Analytics

Tools

Salesforce Sales Cloud

Job description

Lead Client PartnerReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilities: Serve as a thought partner to the Chief Commercial Officer, Chief Marketing Officer, and Head of Growth Operations to drive strategic initiatives. Identify opportunities for growth, streamline processes, and collaborate with cross-functional teams to implement projects that improve growth and efficiency. Lead a team of Growth Enablement Managers to optimize end-to-end business processes for frontline teams. Leverage the Centers of Excellence in Growth Operations and work closely with Marketing teams to drive effective enablement and support key initiatives. Lead market opportunity identification, track market triggers, plan campaigns with marketing, prioritize accounts, set goals, manage pipelines, and analyze win/loss data. Provide detailed analytics and insights to Lead Client Partners and Business Leaders regarding opportunities and risks, while supporting mitigation planning and governance. Foster positive relationships with internal and external stakeholders, ensuring alignment and collaboration across cross-functional teams. Apply problem-solving skills to identify business opportunities and risks, gain senior executive buy-in, and drive strong execution with a results-oriented approach.QualificationsBachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertificationsCertified Business Manager (CBM) - The Katha School of EntrepreneurshipThe Katha School of EntrepreneurshipRequired SkillsCampaign Analytics, Client Relations, Commercial Excellence, Critical Thinking, Data Science, Digital Business Strategy, Marketing Analytics, Project Management, Sales, Salesforce Sales Cloud, User Experience (UX)LanguageEnglish, EnglishLanguage Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -Sales and Growth Enablement LeadershipRemote Type -HybridWork Shift -Day Job (United States of America)The approximate annual base compensation range for this position is:210,000 to 300,000 USD“Los Angeles California-based candidates are not eligible for this role”The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.