Lead, Client Leadership

Publicis Group; New York (NY); On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Flexible time off

15 paid holidays

Paid sick time

Parental leave

Childcare & elder care assistance

Comprehensive health coverage

401(k)

Tuition assistance

Commuter benefits

Professional development

Employee recognition

Charitable donation matching

Health coaching and counseling

Job summary

Epsilon is a global data, technology and services company powering the marketing and advertising ecosystem. Lead, Client Leadership will manage a strategic book of tech and telco accounts, drive revenue growth and guide data strategies for digital and TV activation channels.

You will partner with cross-functional teams, presenting to C-suite and overseeing end-to-end client campaigns to ensure exceptional client success.

Qualifications

• Bachelor's degree in Marketing, Sales, or Business or equivalent work experience.
• Proven track record in business development and agency outreach.
• Experience handling complex orders and achieving sales objectives.

Responsibilities

• Achieve revenue quotas and drive client growth across accounts.
• Penetrate accounts with targeted audience recommendations for digital and TV.
• Identify new opportunities and expand Epsilon's market share.
• Serve as primary contact across organizational levels and manage client interactions.
• Oversee end-to-end projects, measurement reporting and timely deliverables.
• Lead high-stakes C-suite presentations with strong negotiation.
• Develop enterprise-level leadership opportunities and executive client interactions.
• Master multi-channel data strategy and complex project oversight.

Skills

Client-facing sales

Communication skills

Relationship-building

Counseling relationships

Adaptability

Data analytics

Epsilon tools

Prioritization

MS Office

Education

Bachelor's degree in Marketing/Sales/Business

Tools

CRM systems

Analytics tools

Job description

Company Description

In the position of Lead, Client Leadership at Epsilon, you will occupy a crucial role that merges strategic data solutions with strong client connections. This is an outstanding chance to lead a vital book of accounts in the dynamic Tech and Telco industries. You will promote revenue growth and guide innovative data strategies for digital and TV activation channels. Directly reporting to the Vice President, Client Growth, you will partner with various teams, ensuring detailed integration and outstanding client success.

Responsibilities

• Achieve individual-based revenue quotas, with a minimum achievement of 100% of quota.
• Drive 100% product penetration within accounts, offering targeted audience recommendations for digital, ATV, and installation/improvement upsell opportunities.
• Discover and complete net-new client opportunities, growing Epsilon's market share by staying updated on industry news, technology, and potential partners.
• Act as the main point of contact across all organizational levels, building solid counseling relationships and overseeing daily client interactions.
• Complete strong project management from start to finish, including managing client orders, coordinating measurement reporting, and ensuring timely follow-ups and deliverables.
• Demonstrate a consultative sales approach centered on addressing challenges, leading high-stakes C-suite presentations with outstanding negotiation skills.
• Position yourself for advanced leadership opportunities by managing enterprise-level accounts and leading executive-level client interactions.
• Master advanced consultative selling, multi-channel data strategy, complex project oversight, and high-level negotiation within the competitive tech and telco ecosystem.

Who You Are

You are a driven and ambitious professional with a passion for sales and client success. Your outstanding communication skills and ability to foster positive relationships make you a trusted advisor to clients and colleagues alike. You thrive in fast-paced environments and are adept at balancing conflicting priorities with ease.

What You’ll Bring with You

• 5 to 8 years of experience in a client-facing sales role and/or direct marketing within a multi-channel environment.
• Strong communication skills, including collaborating, negotiating, persuading, public speaking, and listening.
• Outstanding customer service, interpersonal, and relationship-building capabilities.
• Verified capability to develop counseling relationships while promoting confidence and trust.
• High energy, flexibility, and adaptability, with the ability to thrive in a fast-paced environment.
• Experience in applying analytic solutions to improve return, backed by strong critical thinking skills.
• Technical proficiency in applying Epsilon solutions and bringing to bear internal resources and tools.
• Ability to manage conflicting client and internal priorities in a time-sensitive, technical selling environment.
• Excellent Word, Excel, and PowerPoint skills.

Why You Might Stand Out

• Bachelor’s degree in Marketing, Sales, or Business (or equivalent work experience).
• Demonstrated background in business development and proactive agency outreach activity.
• Verified ability to handle complicated orders from beginning to end and outperform strict sales objectives.

Additional Information

When You Join Us, We’ll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge: Flexible time off (FTO), 15 paid holidays; Time to Recover: Paid sick time; Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance; Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [e-mail] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

Compensation Range: USD $92,000.00 - USD $138,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/31/2026.