Lead, Client Leadership

UNAVAILABLE; Chicago (IL); On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Flexible time off

15 paid holidays

Parental/new child leave

401(k)

Job summary

Epsilon is seeking an experienced Lead, Client Leadership to serve nonprofit fundraisers, marketers and agency partners. This role demands data fluency, strategic selling and strong stakeholder management.

You will drive revenue growth, align internal teams, mentor associates, and negotiate contracts while delivering measurable client outcomes in the nonprofit fundraising and data ecosystem. Travel to client meetings and industry events as needed.

Qualifications

• 5+ years leading client-facing sales teams in nonprofit/data sectors.
• Proven ability to drive revenue growth and relationships with C-level executives.
• Strong data-driven marketing and analytics capabilities.
• Experience with enterprise data solutions within holding companies.
• Excellent negotiation and contract management skills.

Responsibilities

• Exceed sales targets and drive profitability through strategic planning and close collaboration with clients.
• Drive measurable outcomes by implementing tailored solutions addressing nonprofit sector needs.
• Facilitate cross-functional alignment to ensure seamless service delivery and client success.
• Act as a trusted advisor, delivering thought leadership to inspire innovation and strengthen client reliance on Epsilon.
• Oversee account planning, business reviews, forecasting, and contract negotiations for efficiency.
• Lead by example to foster collaboration, innovation, and accountability while mentoring associates.
• Drive client growth by guiding a high-performing sales organization to meet revenue goals.

Skills

Leadership

Sales leadership

Data-driven selling

Strategic thinking

C-level relationships

Negotiation

Cross-functional collaboration

Tools

CRM software

Analytics tools

Job description

Company Description

Job Description

As a Lead, Client Leadership, you will serve as a voice with nonprofit fundraisers, marketers and agency partners. This role is designed for an experienced sales executive who is fluent in data and grounded in nonprofit fundraising realities.

You will be accountable for elevating the quality of partnerships with nonprofit, agency, and broker partners. You will model strong analytical thinking, clear point of view, and disciplined follow‑through.

You will drive measurable performance, unlock new revenue opportunities, and strengthen Epsilon’s role as a strategic, long‑term partner in the evolving Nonprofit Fundraising and Marketing data ecosystem.

Responsibilities

• Revenue Growth: Exceed sales targets and achieve profitability goals through careful planning, client education, and closing new opportunities.
• Client Success: Drive measurable outcomes by implementing tailored solutions that address unique client challenges in the Nonprofit sector.
• Strategic Collaboration: Facilitate alignment across internal teams and external partners to ensure seamless service delivery and shared success.
• Leadership Excellence: Act as a trusted advisor, delivering thought leadership to inspire innovation and create a dependency on Epsilon’s solutions.
• Operational Success: Oversee account planning, business reviews, forecasting, and contract negotiations, ensuring operational efficiency and client satisfaction.
• Management Excellence: Lead by example to foster a culture of collaboration, innovation, and accountability within the team. Develop and mentor associates to achieve their professional development goals, empowering them to deliver exceptional client results while growing their own skills.
• Exceed Sales Targets: Drive client growth by leading a high‑performing sales organization that consistently meets and surpasses revenue goals. Use your expertise to find opportunities, shape solutions, and close deals that deliver measurable business outcomes for clients.

Qualifications

Who You Are

• A dynamic and strategic leader with deep expertise in the media and programmatic space, excelling in a fast‑paced environment with agencies to achieve impactful outcomes.
• Demonstrates strategic consultative and technical selling skills, creating data‑driven strategies across all Epsilon solutions and aligning client needs with Epsilon’s enterprise offerings to deliver measurable business value.
• Maintains trusted advisor relationships with C‑level and senior management. Uses clear and effective interaction to present Epsilon’s unified message. Negotiates complex contracts and resolves challenges while preserving client happiness.
• Brings thought leadership to the team by mentoring peers and leading special projects. Encourages a practical approach and consistently uses business insight to align strategies with Epsilon’s corporate outcomes.
• Exhibits professionalism and emotional intelligence in challenging situations, effectively managing conflict and delivering difficult messages in a way that maintains strong client and internal relationships while getting results.

What You’ll Bring With You

• Extensive Leadership Experience: 5+ years of experience of successful sales, driving revenue and leading client‑facing teams, within Nonprofit or Data sectors.
• Data Expertise: Proven ability to navigate the industry’s unique challenges, regulatory landscapes, and business priorities.
• Strategic Insight: Strong understanding of data‑driven marketing, third‑party data utilization in platform, to drive acquisition, retention, and personalization.
• Analytical Skills: Expertise in advanced analytics and measurement models (e.g., generating consumer insights from profiles and consumer insight studies, providing clients with data‑driven recommendations for targeting etc.).
• Relationship Management: Cultivate strong, collaborative relationships with internal teams, including sales, product, analytics, and delivery, to ensure seamless execution of client initiatives. Leverage cross‑functional collaboration to enhance client outcomes and foster alignment across Epsilon.
• Innovation‑Driven: A passion for using emerging technologies, including AI, machine learning, and dynamic creative solutions, to drive marketing innovation.
• Collaborative Spirit: Excellent communication, negotiation, and a team‑oriented approach with experience working within large holding companies and cross‑functional teams.
• Ability to travel as needed for client facing meetings and industry events.

Additional Information

When You Join Us, We’ll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry‑leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well‑being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting‑edge solutions and forward‑thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well‑Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [e-mail] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

#LI-VO1

Compensation Range: USD $92,000.00 - USD $138,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/17/2026.