Lead Clerk: Customer-Driven Grocery Leader

WinCo Foods; Gilbert (AZ); On-site; USD 26,000 - 36,000; Full time

Job summary

WinCo Foods in Gilbert, AZ is seeking a dedicated Grocery Clerk, Cashier and Freight Stocker to assist management with department operations, lead by example, and deliver fast, friendly service to customers.

You will perform cashiering, stocking, and clerical duties, answer questions, handle customer complaints professionally, monitor store areas for safety, and help ensure a clean, inviting shopping experience.

Qualifications

• Customer-focused service skills and professional communication.
• Diplomacy when handling difficult customers or inquiries.
• Ability to judge situations and follow store policies.
• Demonstrated initiative and ability to multitask.
• Ability to read reports and use computer screens.
• Basic math for everyday transactions.
• Must meet state age requirements.

Responsibilities

• Welcomes and thanks customers, delivering friendly service.
• Performs cashiering, stocking, and freight duties.
• Handles customer questions, returns, and refunds professionally.
• Monitors customer traffic and checkout coverage.
• Keeps areas clean and displays neat and safe.
• Assists supervisors and teammates as needed.

Skills

Customer service

Communication

Leadership

Multi‑tasking

Safety awareness

Education

High School Diploma or equivalent

Tools

POS system

Job description

WinCo Foods in Gilbert, AZ is seeking a dedicated Grocery Clerk, Cashier and Freight Stocker to assist management with department operations, lead by example, and deliver fast, friendly service to customers.

You will perform cashiering, stocking, and clerical duties, answer questions, handle customer complaints professionally, monitor store areas for safety, and help ensure a clean, inviting shopping experience.