Lead Circulation Supervisor — Evening & Weekend

The University of Chicago; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

The University of Chicago Library is seeking a supervisory Circulation staff member to oversee Regenstein and Mansueto Libraries. You will supervise clerical staff, manage circulation workflows, and ensure excellent patron service while enforcing library policies.

Responsibilities include training student workers, resolving access issues, and coordinating with campus services. The role requires strong customer service, leadership, and communication skills in a fast-paced academic library.

Qualifications

• Education: Vocational training, apprenticeships or equivalent experience in related field.
• Work Experience: 2–5 years in related job discipline.
• Certifications: ---

Responsibilities

• Supervises clerical staff and oversees Regenstein Library operations.
• Manages building security, opening/closing procedures and incident reporting.
• Answers patron questions related to Access Services and fines.
• Trains and supervises ~20 student employees; maintains circulation workflow.
• Ensures adherence to library policies and customer service standards.

Skills

Customer service

Leadership

Communication

Teamwork

Education

College degree

Tools

MS Office

Email

Internet apps

Job description

The University of Chicago Library is seeking a supervisory Circulation staff member to oversee Regenstein and Mansueto Libraries. You will supervise clerical staff, manage circulation workflows, and ensure excellent patron service while enforcing library policies.

Responsibilities include training student workers, resolving access issues, and coordinating with campus services. The role requires strong customer service, leadership, and communication skills in a fast-paced academic library.