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Benefits offered by this job
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Employee discounts
Free uniforms
Job summary
Nurse Galinas Caregiving of NJ in Paramus, NJ is looking for a Client Experience Specialist. This role involves being the first point of contact for clients and caregivers, ensuring exceptional service and satisfaction. Responsibilities include supporting onboarding and coaching caregivers, leading client in-home visits, and providing hands-on care. The position offers guaranteed full-time hours with competitive pay and robust benefits, along with opportunities for career advancement.
Qualifications
Reliable personal transportation required.
Commitment to working every other weekend and every other holiday.
Passion for delivering luxury-level, personalized care.
Responsibilities
Support office leadership with care coordination tasks.
Guide team members through their first shifts and ongoing training.
Lead the first in-home visit to ensure client satisfaction.
Provide hands-on care for specialized or complex cases.
Skills
Communication skills
Leadership skills
Problem-solving skills
Education
Current New Jersey Certified Home Health Aide (CHHA) license
Job description
Nurse Galinas Caregiving of NJ in Paramus, NJ is looking for a Client Experience Specialist. This role involves being the first point of contact for clients and caregivers, ensuring exceptional service and satisfaction. Responsibilities include supporting onboarding and coaching caregivers, leading client in-home visits, and providing hands-on care. The position offers guaranteed full-time hours with competitive pay and robust benefits, along with opportunities for career advancement.