Lead Casino Cash & Guest Experience Supervisor

Elk Creek Casino

Oklahoma

On-site

USD 19,000 - 28,000

Full time

8 days ago

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Job summary

Kiowa Casino in Hobart, OK seeks a Lead Casino Services Representative to oversee cashiering and cage operations, ensuring accurate monetary transactions and strong guest service. You will support marketing initiatives and safeguard assets across gaming areas.

The role requires 21+ years old, ability to multitask, and adherence to Title 31 and internal policies, with a focus on confidentiality and teamwork.

Qualifications

Must be at least 21 years of age.
Regular and reliable attendance.
Ability to work in a fast-paced environment.
Ability to cooperate with all departments.
Ability to maintain high confidentiality.
Ability to manage multiple tasks professionally.
Ability to work independently with minimal supervision.
Ability to count large sums of money.
Ability to follow directions.
Ability to perform basic mathematical functions.

Responsibilities

Oversee Casino Service Representatives and cage functions to ensure accurate monetary transactions.
Maintain security of casino assets and verify cashiering transactions.
Balance cash drawer and cash vault, and report variances.
Enroll new guests in marketing systems and issue player cards.
Assist in delivering marketing promotions to guests.
Supervise and train direct reports and maintain performance standards.
Abide by Title 31 reporting requirements and policies.