Lead Cashier & Shift Supervisor

Metropolis Technologies; Kansas City (KS); Presencial; USD 28 000 - 42 000; Tempo integral

Resumo da oferta

Metropolis Technologies in Kansas City, KS seeks a Lead Cashier to oversee daily cashiering operations, mentor staff, and safeguard financial integrity across shifts. You will coordinate lane coverage, audit cash handling processes, and ensure high standards of service at all payment touchpoints.

The role emphasizes coaching frontline cashiers, resolving escalations, and maintaining smooth traffic flow while upholding security policies and operational accuracy.

Qualificações

• High school diploma (GED) or equivalent.
• 1+ years in cashiering, customer service, or parking ops.
• Experience using AI tools to optimize workflows.
• Strong math skills and ability to balance cash.
• Proficient with POS, card terminals, and basic software.
• Valid driver's license with good driving record.
• Ability to work varied shifts (mornings/evenings/weekends/holidays).
• Excellent communication, leadership, and conflict-resolution skills.
• Physical ability to sit, stand, and lift up to 25 pounds.

Responsabilidades

• Lead daily shift operations and coordinate lane allocations.
• Train and coach frontline cashiers on SOPs and safety.
• Process cash, credit, debit, and validation payments.
• Audit starting banks, mid-shift drops, and end-of-shift reconciliations.
• Resolve escalations and site issues; escalate to management when needed.
• Calculate parking fees and manage receipts and logs.
• Compile shift reconciliation reports and bank deposits.
• Monitor booths and lanes for courteous assistance and safety.
• Provide cashiering support during peak periods.
• Operate company vehicles when required and support special projects.

Conhecimentos

Cash handling

Customer service

Leadership

Conflict resolution

Attention to detail

Formação académica

High school diploma or GED

Ferramentas

POS systems

Credit card terminals

Spreadsheets

Facility management software

Descrição da oferta de emprego

Metropolis Technologies in Kansas City, KS seeks a Lead Cashier to oversee daily cashiering operations, mentor staff, and safeguard financial integrity across shifts. You will coordinate lane coverage, audit cash handling processes, and ensure high standards of service at all payment touchpoints.

The role emphasizes coaching frontline cashiers, resolving escalations, and maintaining smooth traffic flow while upholding security policies and operational accuracy.