Lead Cashier & Member Experience Champion

Landed; Los Angeles (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Half-price meals

Store discount on purchases

401k with match

Paid vacation

Health benefits

Bonuses and sales rewards

Career growth opportunities

Job summary

Erewhon Market in Los Angeles is seeking a Lead to guide Front End Associates, promote the store mission, and ensure outstanding customer service across the checkout area.

You will train teammates, uphold safety, manage cash registers, and help drive membership sign-ups while delivering a welcoming shopping experience that reflects our health-focused brand.

This role offers competitive hourly pay, 401k match, health benefits, paid vacation, and opportunities for career growth.

Qualifications

• Minimum 1+ years of experience as a Lead in the Grocery Retail or Customer Service industry preferred.
• Bilingual English / Spanish preferable, but not necessary.

Responsibilities

• Educate Front End Associates on the company's mission, products, promotions, and membership program.
• Educate customers on benefits of the membership program and promotions.
• Meet monthly membership sign-up targets and coach associates to achieve them.
• Follow safety guidelines and maintain a safe work environment.
• Provide outstanding service by greeting customers and maintaining product knowledge.
• Maintain a friendly and respectful demeanor with customers and coworkers.
• Oversee cash registers operations, cash handling, and returns/exchanges.
• Ensure age-check procedures for age-restricted products are followed.
• Supervise cashiers on policies for Food Stamp and WIC programs.
• Communicate customer concerns to management.
• Occasionally act as a cashier and manage lane openings during high volume.
• Monitor new employee training and policy adherence.
• Perform other duties as assigned by management.

Skills

Lead in Grocery Retail

Bilingual English/Spanish

Job description

Erewhon Market in Los Angeles is seeking a Lead to guide Front End Associates, promote the store mission, and ensure outstanding customer service across the checkout area.

You will train teammates, uphold safety, manage cash registers, and help drive membership sign-ups while delivering a welcoming shopping experience that reflects our health-focused brand.

This role offers competitive hourly pay, 401k match, health benefits, paid vacation, and opportunities for career growth.