Lead Cashier & Guest Experience Leader — Flexible Schedule

Pilot-Company-3; LaSalle (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Guest Services leader at a travel center location in LaSalle, Illinois. You will supervise a shift of 1–2 cashiers, process all transactions, and ensure guests receive high-quality service in a fast-paced environment.

Core duties include cash handling, end-of-shift reporting, and maintaining store standards while supporting deli and general travel center operations. Weekly pay and flexible scheduling are offered along with a comprehensive benefits package.

Qualifications

• Experience in a fast-paced retail/hospitality environment.
• Strong customer service and communication skills.
• Ability to lead a small team and manage shifts.

Responsibilities

• Lead a shift of 1–2 cashiers to process all cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Maintain an organized and clean work area and promote quality guest service.
• Handle guest complaints and work with management to resolve issues.

Skills

Guest service

Cash handling

Team leadership

Conflict resolution

Job description

Pilot Company is seeking a Guest Services leader at a travel center location in LaSalle, Illinois. You will supervise a shift of 1–2 cashiers, process all transactions, and ensure guests receive high-quality service in a fast-paced environment.

Core duties include cash handling, end-of-shift reporting, and maintaining store standards while supporting deli and general travel center operations. Weekly pay and flexible scheduling are offered along with a comprehensive benefits package.