Lead Cashier & Guest Experience Leader

TravelCenters of America; Ashland (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Vacation and paid holidays

Discounts on technology, travel, food,

Fuel discounts

Opportunity for growth and advancement

Job summary

TravelCenters of America is seeking a Cashier Lead in Ohio to provide excellent customer service, process POS transactions, and maintain stocked food and beverage areas. You will train junior cashiers, manage schedules, and ensure accurate cycle counts and end-of-day reporting.

The role requires 4+ years cashier experience, POS knowledge, and merchandising expertise, with flexibility for nights, weekends and some holidays. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• 4+ years of cashier experience preferred.
• Computer/POS knowledge required.
• Register audits and safe counting experience preferred.
• Merchandising/stocking experience required.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Work in a fun, trusting environment focused on great customer service
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Process transactions of customers on a point-of-sale (POS) register; maintain a clean, well-stocked food and beverage area
• Order, receive, and unload product; Stock, organize, and rotate merchandise on planograms
• Perform cycle counts ensuring inventory accuracy
• Perform end of day reporting i.e. register audits and safe counts
• Assist with creating and managing the team’s schedule
• Trains lower-level cashiers on job duties and responsibilities
• Prioritize your work according to the store and management needs
• Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers
• Establish strong communication and rapport with leaders and co-workers
• Perform other job-related duties as assigned

Skills

Cashier experience

Customer service

Tools

POS system

Job description

TravelCenters of America is seeking a Cashier Lead in Ohio to provide excellent customer service, process POS transactions, and maintain stocked food and beverage areas. You will train junior cashiers, manage schedules, and ensure accurate cycle counts and end-of-day reporting.

The role requires 4+ years cashier experience, POS knowledge, and merchandising expertise, with flexibility for nights, weekends and some holidays. Benefits include health insurance, 401(k), and paid time off.