Lead Cashier & Front End Customer Coach

The Home Depot; Festus (MO); On-site; USD 28,000 - 42,000; Full time

Job summary

The Home Depot in Festus, MO is seeking a Head Cashier to lead front-end operations, ensure fast, friendly checkout, and maintain self-checkout areas. The role includes coaching cashiers and handling escalation of customer issues.

Preferred candidates have 1+ years of cashier experience and strong customer service skills, with a focus on accuracy, safety, and selling opportunities at the point of sale.

Qualifications

• 1+ years of cashier experience preferred.
• Strong customer service skills.

Responsibilities

• Process checkout and returns accurately and efficiently.
• Monitor and maintain the Self-Checkout area.
• Provide coaching and training to new cashiers.
• Escalate customer issues and assist in supervision of Front End Associates.
• Expedite price checks and approve POS transactions and markdowns.
• Identify selling opportunities through product knowledge.

Skills

Cashier experience

Customer service

Point of Sale

Education

High school diploma

Tools

POS systems

Job description

The Home Depot in Festus, MO is seeking a Head Cashier to lead front-end operations, ensure fast, friendly checkout, and maintain self-checkout areas. The role includes coaching cashiers and handling escalation of customer issues.

Preferred candidates have 1+ years of cashier experience and strong customer service skills, with a focus on accuracy, safety, and selling opportunities at the point of sale.