Lead Cashier & Front-End Coach

Home Depot; Whitehall (Lehigh County); On-site; USD 28,000 - 42,000; Full time

Job summary

Home Depot is seeking a Head Cashier to lead and support cashiers, ensuring fast, friendly and accurate service at checkout. You will oversee transactions, assist in the supervision and coaching of Front End Associates, and help maintain Self-Checkout areas while identifying selling opportunities for customers.

The role emphasizes customer service excellence and adherence to store policies, with equal opportunity employment practices stated throughout the posting.

Qualifications

• Preferred qualification includes 1+ years of Cashier experience.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide product knowledge to customers and identify selling opportunities.
• Escalate customer issues as first line of support.
• Assist in supervision, coaching and training of other Front End Associates.

Skills

Cashier experience

Customer service

Job description

Home Depot is seeking a Head Cashier to lead and support cashiers, ensuring fast, friendly and accurate service at checkout. You will oversee transactions, assist in the supervision and coaching of Front End Associates, and help maintain Self-Checkout areas while identifying selling opportunities for customers.

The role emphasizes customer service excellence and adherence to store policies, with equal opportunity employment practices stated throughout the posting.