Lead Cashier & Customer Experience Coach

Lowe's; Mount Vernon (OH); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Lowe’s is recruiting for a customer-facing role in Mount Vernon, OH. The associate will engage customers, understand needs, demonstrate merchandise, and assist with loading and checkout, ensuring a smooth shopping experience.

Responsibilities include guiding customers through stock information, selling benefits and warranties, and supporting front-end operations as needed to maintain service quality.

Qualifications

• High school diploma or GED or equivalent years of experience.

Responsibilities

• Provides SMART customer service at all times through Lowe’s customer service policies, procedures and programs.
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds to customer and employee questions by guiding them through areas of the store.
• Communicates information regarding stock, special orders, feature benefits, and warranty information.
• Trains associates in departmental duties and sales opportunities.

Job description

Lowe’s is recruiting for a customer-facing role in Mount Vernon, OH. The associate will engage customers, understand needs, demonstrate merchandise, and assist with loading and checkout, ensuring a smooth shopping experience.

Responsibilities include guiding customers through stock information, selling benefits and warranties, and supporting front-end operations as needed to maintain service quality.