Lead Cashier & Customer Experience Champion

Lowe's Companies, Inc.; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a front-end associate to provide SMART customer service, assist customers with locating and loading merchandise, and process transactions. The role emphasizes responsiveness, product knowledge, and teamwork within the CSA Front End Team.

Ideal candidates will have a high school diploma or GED and cashier experience, with opportunities to train in various store duties and to handle price matching and order processing as needed.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• 1 Year Retail experience as a cashier.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provide SMART customer service following Lowe's policies and programs.
• Assist customers in locating, demonstrating, and loading merchandise.
• Respond promptly to customer and employee questions and guide them through projects.
• Process sales transactions, returns, and refunds per company guidelines.
• Train and coach associates in departmental duties and sales opportunities.

Skills

Customer service

Cash handling

POS operation

Sales experience

Communication

Education

High school diploma or GED

Tools

Cash register system

Retail POS devices

Job description

Lowe's Companies, Inc. is seeking a front-end associate to provide SMART customer service, assist customers with locating and loading merchandise, and process transactions. The role emphasizes responsiveness, product knowledge, and teamwork within the CSA Front End Team.

Ideal candidates will have a high school diploma or GED and cashier experience, with opportunities to train in various store duties and to handle price matching and order processing as needed.