Lead Cashier

Ulta Beauty; Tomball (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to enhance guest experiences and ensure efficient transactions. This role involves training cashiers, driving sales, and maintaining store standards. Ideal candidates will have a passion for guest service and a strong background in retail operations.

Qualifications

• High school diploma preferred.
• 2 years relevant experience or equivalent education.
• Knowledge of guest service and sales.

Responsibilities

• Ensure efficiency of guest transactions and maintain cashwrap standards.
• Train new cashiers and support guest experiences.
• Drive loyalty results through performance and process focus.

Skills

Communication

Collaboration

Customer Relationship Management

Problem Solving

Adaptability

Education

High school diploma preferred

Tools

POS systems

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Lead Cashier (LC) is responsible for ensuring the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. The LC assists in training new cashiers and cross-training other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This role drives loyalty results, including credit, through performance, people, and process focus. The LC supports the leadership team with register functions, associate exit inspections, and cashier chat in/outs, requiring a passion for guest experience, process excellence, and delivering results by engaging guests in our Loyalty Life Cycle.

Principal Duties & Responsibilities

The LC performs duties aligned with Ulta Beauty’s mission, vision, and values, including:

Performance

• Contributing to store goals related to retail and service sales, omni-channel, guest loyalty, and shrink reduction.
• Providing exceptional guest service, greeting, engaging, personalizing service, and recommending products/services.
• Handling sales, refunds, and exchanges courteously.
• Supporting guest makeup applications, skincare analysis, and product demonstrations.
• Booking appointments and supporting in-store events to enhance guest experience and sales.
• Maintaining store standards at the cashwrap and replenishing displays and supplies.
• Maintaining consistent attendance.

People

• Supporting an inclusive environment for teammates and guests.
• Completing cashier chat ins/outs and associate exit inspections.
• Staying informed about industry trends, products, and services.
• Promoting the guest loyalty program and creating excitement around credit and loyalty goals.
• Training new cashiers and cross-training associates.
• Engaging and influencing peers to achieve performance goals.
• Driving cashier accountability and participating in ongoing training.
• Collaborating across store teams to grow the business.

Process

• Ensuring compliance with policies, procedures, and standards.
• Adhering to dress code.
• Completing all transactions accurately and safeguarding cash/media.
• Executing register functions as directed.
• Maintaining store cleanliness and safety standards.
• Executing operational tasks as assigned.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 2 years relevant experience or equivalent education and experience preferred.
• Ability to delegate, multi-task, and problem-solve.
• Knowledge and passion for guest service and sales.
• Experience addressing guest concerns professionally.
• Experience exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and technology.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in teams.
• Building and maintaining customer relationships.
• Reacting under pressure and adapting flexibly.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18 or older to hold this role.

Working Conditions

• Mobility and physical activity throughout the store.
• Frequent bending, lifting up to 25 lbs, and reaching.
• Participation in an interactive process for accommodations if needed.

Ulta Beauty is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.