Lead Cashier

ULTA Beauty; Overland Park (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Lead Cashier to enhance the shopping experience through exceptional guest service and operational excellence. In this dynamic role, you will lead a team to meet sales goals, train new associates, and ensure compliance with company standards. Your passion for beauty and guest engagement will drive loyalty and create memorable experiences for customers. If you thrive in a fast-paced environment and enjoy collaborating with others, this is the perfect opportunity to grow your career in a vibrant and supportive setting.

Benefits

Flexible Schedule

Employee Discounts

Health Benefits

Paid Time Off

Qualifications

• 2 years of relevant experience or equivalent education preferred.
• Proficient with POS systems and excellent communication skills.

Responsibilities

• Ensure exceptional guest service through personalized engagement.
• Support guest service by pairing guests with associates for product demos.
• Assist in training new cashiers and maintaining store standards.

Skills

POS Systems Proficiency

Communication Skills

Collaboration Skills

Customer Relationship Building

Problem-Solving

Education

High School Diploma

Tools

Apple Devices

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions are valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Lead Cashier (LC) is responsible for ensuring guest transactions are efficient and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. The LC assists in training new cashiers and cross-training other associates, demonstrating proactive collaboration, leadership, and influence. This role drives loyalty results, including credit, through performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards). The Lead Cashier supports the leadership team with register functions, associate exit inspections, cashier chat ins/outs, and requires a passion for guest experience, process excellence, and delivering exceptional results by engaging guests in our Loyalty Life Cycle and contributing to goal achievement.

PRINCIPAL DUTIES & RESPONSIBILITIES

The LC champions Ulta Beauty’s mission, vision, and values, performing the following duties and responsibilities (as well as other assigned projects/duties):

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink.
• Ensure exceptional guest service through greeting, engagement, personalized service, and product/service recommendations.
• Handle sales, refunds, and exchanges courteously.
• Support guest service by pairing guests with associates for makeup applications, skincare analysis, and product demos.
• Book appointments and support in-store events to enhance guest experience and meet sales targets.
• Maintain replenishment, organization, and readiness of cashwrap displays, supplies, and fixtures.
• Maintain prompt, regular attendance.

People

• Support an inclusive environment for teammates, peers, and guests.
• Assist leadership with cashier chat ins/outs and associate exit inspections.
• Stay informed about industry trends, products, and services, and be knowledgeable about ingredients and benefits.
• Promote the guest loyalty program, including credit and app benefits, to guests and team members.
• Assist in training new cashiers and cross-training associates.
• Engage and influence peers to achieve productivity and performance goals.
• Drive cashier accountability and follow Ulta Beauty’s systems and prompts.
• Participate in ongoing training to support professional growth and sales.
• Collaborate across the store to grow the business.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to dress code.
• Complete all transactions accurately, including returns and media control.
• Perform register opening and closing functions as directed.
• Maintain store standards and cleanliness at all times.
• Protect assets and minimize loss through adherence to standards and safety protocols.
• Execute other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• High school diploma preferred.

Experience

• 2 years of relevant experience or equivalent education and experience preferred.
• Ability to delegate, multi-task, and problem-solve.
• Passion for guest service and sales.
• Experience addressing guest concerns professionally.
• Proven record of exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and Apple devices.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in teams.
• Ability to build customer relationships.
• Adaptability and good judgment under pressure.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be at least 18 years old.

WORKING CONDITIONS

• Mobility throughout the store, including bending, reaching, and lifting up to 25 lbs.
• Continuous object manipulation during shift.

If a disability prevents performance of essential functions, the company will engage in an interactive process to determine accommodations. Ulta Beauty is an Equal Opportunity employer, encouraging applicants from underrepresented backgrounds and does not discriminate based on legally protected statuses.