Head Cashier

Natural Grocers Good4U; Olathe (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Head Cashier to lead the front end operations and ensure exemplary customer service. This role involves training and directing cashiers, managing cash operations, and providing a positive shopping experience. You will be part of a dynamic team that values integrity and excellence, with opportunities for career development and regular pay increases. Enjoy a comprehensive benefits package including health insurance, paid time off, and a supportive work environment that embraces diversity and inclusion. If you are passionate about customer service and retail, this opportunity is perfect for you.

Benefits

Birthday Bonus Pay

Vitamin Bucks

Holiday Pay

Paid Time Off

Employee Discount

Health and Wellness Program

Regular pay increases

Career development opportunities

Medical, Dental, and Vision Insurance

Retirement Savings Plan

Qualifications

• Retail experience in grocery or retail environment preferred.
• Ability to manage changing priorities and stay focused.
• Excellent customer service skills and detail-oriented.

Responsibilities

• Providing World Class Customer Service as the top priority.
• Training cashiers and ensuring responsibilities are met.
• Managing cash drawers and addressing customer complaints.

Skills

Customer Service

Cash Handling

Supervisory Skills

Organizational Skills

Detail-Oriented

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Salary Range: USD $16.00/Hr.

Overview

The Job in a Nutshell:

The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

Application Deadline: 05/07/2025

Responsibilities

Main Ingredients:

• Providing World Class Customer Service and a positive customer experience as the number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Training all cashiers and ensuring cashier responsibilities are met, including communicating about the {N}Power program, promoting donations to local foodbanks, educating customers on the Nutrient to Know About, and promoting store seminars and events.
• Completing daily sales reports and cashier closeout responsibilities.
• Managing cash drawers, handling returns and overrides, and addressing customer complaints appropriately.
• Ensuring front end set displays are full and well-maintained, overseeing daily task completion, and maintaining register binders.
• Directing cashiers during slow periods, performing cashier duties, monitoring carts, answering phones, and assisting with special orders.
• Learning product locations, participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock tasks as needed.
• Working a schedule based on store needs, including evenings, weekends, and holidays, with a commitment to 40 hours per week and attending mandatory meetings.
• This position has limited Manager on Duty responsibilities but is not the overall Manager on Duty for the store.

All employees are expected to be “hands on” and do whatever it takes to get the job done and support the company's success.

Qualifications

Recipe for Success:

• High School diploma, GED, or equivalent preferred.
• Retail experience in a grocery or retail environment preferred; natural foods background is a plus.
• 1 year of cashiering experience preferred.
• 1 year of supervising others preferred.
• Ability to pass food safety training and maintain certifications.
• Ability to manage changing priorities and stay focused.
• Excellent customer service skills, highly organized, and detail-oriented.
• Ability to take direction, follow through, and be cashier trained with currency counting skills.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract. It does not guarantee employment or that duties are limited to those listed. Responsibilities may change without notice. Employees must accomplish tasks assigned by their managers.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays
• Paid Time Off (sick days and vacation) increasing with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program
• Regular pay increases and career development opportunities
• Health and Wellness Program
• Employee Assistance and Referral Programs

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, and Vision Insurance
• Paid Parental and Medical Leave
• Company Paid Short-Term Disability and Life Insurance
• Voluntary benefits including Hospital Indemnity, Accident, Long-Term Disability, and Term Life Insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match

Diversity Statement

At Natural Grocers, we are committed to diversity and inclusion, believing that all people should be empowered to experience health and wellbeing. We embrace differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, thoughts, and ideas. We celebrate our diversity and are dedicated to fostering an inclusive environment where all team members can thrive.

Physical Capabilities and Environmental Demands

Physical Requirements:

• Ability to lift or carry various weights, sometimes with team assistance.
• Ability to push or pull various weights.
• Use of computer for data entry, walking, standing, and fine motor tasks.
• Ability to reach, sit, squat, kneel, and climb as needed.

Environmental Requirements:

• Work with sharp tools, dust, fumes, and in congested or outdoor environments.
• Work with noise, cold, heat, wet conditions, heights, and contact stress occasionally.