Lead Cashier

ULTA Beauty; Ocean City (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Lead Cashier, der für die Effizienz der Gäste-Transaktionen verantwortlich ist. In dieser spannenden Rolle sind Sie nicht nur für die Kassenstandards verantwortlich, sondern auch für die Schulung neuer Mitarbeiter und die Förderung eines herausragenden Gästeerlebnisses. Ihre Leidenschaft für den Kundenservice und Ihre Fähigkeit, in einem dynamischen Umfeld zu arbeiten, werden entscheidend sein, um die Verkaufsziele zu erreichen und die Loyalität der Kunden zu fördern. Wenn Sie ein Teamplayer sind, der gerne in einem lebhaften Umfeld arbeitet, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 2 Jahre relevante Erfahrung oder gleichwertige Kombination aus Ausbildung und Erfahrung.
• Proven ability to delegate, multi-task, and problem-solve.

Responsibilities

• Sicherstellen, dass jeder Gast außergewöhnlichen Service erhält.
• Unterstützung bei der Ausbildung neuer Kassierer und Teamkollegen.

Skills

POS-Systeme

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Teamarbeit

Beziehungsaufbau

Druckresistenz

Education

High School Diplom

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections, and cashier chat ins/outs, requiring a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributing to achieving goals.

Principal Duties & Responsibilities

The LC is a champion of Ulta Beauty’s mission, vision, and values, performing the following duties and responsibilities (as well as all other projects/duties as assigned):

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Handle sales, refunds, and exchanges courteously.
• Support the execution of services and in-store events that enhance the guest experience while meeting sales goals.
• Maintain replenishment, organization, and cleanliness of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt and regular attendance.

People

• Support an inclusive environment that supports teammates, peers, and guests.
• Assist in training new cashiers and cross-training associates in cashiering.
• Engage and influence peers to achieve productivity and performance goals.
• Participate in ongoing training to enable continuous professional development and drive sales performance.
• Collaborate with managers and associates to grow the business.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Complete all transactions properly, including returns and associate transactions, and control all cash/media according to policies.
• Perform register open and close functions as directed.
• Maintain store standards and cleanliness throughout the store.
• Protect company assets and minimize loss through adherence to standards and procedures.
• Perform other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 2 years of relevant experience or equivalent combination of education and experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Passion for guest service and selling, with experience exceeding sales goals and training new hires.
• Experience addressing guest concerns professionally.

Skills

• Proficient with POS systems and basic technology.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong relationship-building skills.
• Ability to react under pressure and adapt.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18+ years old.

Working Conditions

• Mobility throughout the store, frequent bending, lifting up to 25 lbs., and other physical activities during shift.

Ulta Beauty is an Equal Opportunity Employer. We encourage applicants from underrepresented backgrounds to apply and do not discriminate based on protected statuses.