Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.; Millsboro (DE); Hybrid; USD 10,000 - 60,000; Part time

Job summary

A leading retail company is seeking a Part Time Head Cashier to provide exceptional customer service and assist with checkout operations. The role involves engaging customers, managing transactions, and ensuring a clean and safe store environment. Ideal candidates will have retail experience and strong communication skills. Join a dynamic team and contribute to a positive shopping experience for customers.

Qualifications

• 1-2 years retail cashier experience.
• Less than 1 year experience with computers and retail technology.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Deliver customer service and assist with merchandise.
• Prepare register area and handle customer orders.

Skills

Customer Service

Communication

Education

High school diploma or equivalent

Job description

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Essential Functions:

Note: Minors in this role may not be responsible for some of the activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Proactively approach and engage customers to recommend products and services.
• Greet, assist, and engage with customers across multiple registers.
• Move within the checkout area, standing, walking, reaching, bending, lifting, and handling products.
• Thank customers and invite them back to Lowe’s.

Customer Service

• Deliver SMART customer service following Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, and loading merchandise.
• Respond promptly to customer and employee questions, guiding them through projects when needed.
• Show sincere appreciation to customers.
• Inform customers about stock, special orders, features, warranties, and benefits.
• Train and coach associates in departmental duties and sales.
• Use cash registers for transactions, returns, and refunds per guidelines.
• Provide change to front-end associates.
• Supervise and support front-end team members.
• Remove security tags, verify product info, and bag merchandise.
• Answer and direct phone calls.
• Open additional registers as needed.
• Assist with line vesting for quicker checkout.

In-stock

• Prepare register area at shifts' start and end, checking functionality and stocking supplies.
• Inspect returned merchandise for damages.
• Handle customer orders, print tickets, verify receipts, and sign loading tickets.
• Review and process online orders and returns.
• Verify prices and look up product info for price matching.
• Record store-use items.

Clean and Safe Stores

• Monitor cash and obtain safety bags.
• Oversee store entrances/exits, assist with alarms.
• Detect shoplifting and security risks, report to management.
• Maintain cleanliness and organization.
• Ensure safety compliance, including safety equipment and procedures.
• Operate store equipment as needed.

General

• Perform additional duties as assigned.

Minimum Requirements:

• Less than 1 year experience with computers and retail technology.
• 1-2 years retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodations.

Preferences:

• High school diploma or equivalent.
• Experience in product sales, credit, warranties, and customer needs.
• Experience as a head cashier and in Lowe’s store departments.
• Supervisory experience, including coaching and training.
• Experience detecting shoplifting.

Lowe’s is an equal opportunity employer. Benefits info: https://talent.lowes.com/us/en/benefits

Additional Details:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: General Business and Customer Service
• Industry: Retail