Lead Cashier

New Leaf Community Markets, Inc.; Half Moon Bay (CA); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

New Leaf Community Markets, Inc. is seeking a Lead Cashier in Half Moon Bay to oversee POS stations, train cashiers, and maintain efficient checkout operations. The role requires standing for long periods and ensuring accurate cash handling and guest service.

You will balance drawers, schedule staff, and manage bank deposits while strict liquor and tobacco age checks are observed. A high school diploma or GED is required by California law.

Qualifications

• High school diploma or GED is required.
• Experience with cash handling and POS systems is preferred.

Responsabilités

• Set up and oversee functions of each POS station to ensure efficiency and quality.
• Train cashiers in the use of POS systems to deliver optimal service.
• Maintain quality service during payment processing procedures.
• Respond to guest complaints and suggestions promptly.
• Assist cashiers in balancing cash drawers and address discrepancies.
• Create schedules for all cashiers and ensure compliance.
• Handle bank liaison duties for daily cash deposits.
• Resolve employee conflicts to maintain harmony.

Connaissances

POS systems training

Guest service

Cash handling

Formation

High school diploma or GED

Outils

POS systems

Description du poste

Job Title: Lead Cashier

Department: Front-End

Reports To: Front End Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities

A Lead Cashier is responsible for performing the following duties (other duties may be assigned):

• Set up and oversee functions of each POS station to ensure that they conform to efficiency and quality standards
• Train cashiers in the use of sophisticated POS systems to ensure that they provide optimum service to guests
• Maintain quality service during payment processing procedures
• Respond to guest complaints and suggestions positively and ensure that they are serviced immediately
• Assist cashiers in balancing their cash drawers at the end of each shift and ensure that any discrepancies are addressed immediately
• Create schedules for all cashiers and ensure that they are implemented properly
• Handle bank liaison duties to ensure that daily cash deposits are properly and timely carried out
• Resolve employee conflicts and problems, aiming to ensure harmony within the organization
• Follows liquor and tobacco laws implicitly, in every regard including, but not limited to the verification and authenticity of valid, acceptable identification.Is responsible for ensuring that all alcohol purchases are made by persons aged 21 and older & and tobacco purchases are made by persons aged 18 and older.Verifies proper identification of guests who appear to be under the age of 30 and are making an alcohol or tobacco purchase.

Education and/or Experience

High school diploma or general education degree (GED). As mandated by California state law; Cashiers who sell alcoholic beverages must be 18 years old or older.

Physical Demands

While performing the duties of this job, Lead Cashiers are regularly required to stand for long periods; walk; reach; bend; frequent use of wrists; hands, hands to finger; handle, or feel objects, tools, or controls. Lead Cashiers are frequently required to bend at the waist and reach with their arms and hands into guests' grocery carts to collect merchandise.Lead Cashiers are occasionally required to climb or balance and stoop, kneel, crouch, or crawl.The individual must frequently lift and /or move up to 50 pounds. Lead Cashiers must have the ability to speak effectively with guests and staff members. Specific vision abilities required by this job include close and color vision.