Lead Cashier

Ulta Beauty; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Ulta Beauty seeks a Lead Cashier to enhance guest experiences and ensure efficient transactions. This role involves training new cashiers, maintaining cashwrap standards, and driving sales goals. Ideal candidates will have a passion for customer service and a minimum of two years of relevant experience.

Qualifications

• Two years relevant experience or equivalent.
• Ability to delegate, multi-task, and solve problems.
• Passion for guest service and sales.

Responsibilities

• Responsible for the efficiency of guest transactions and maintaining cashwrap standards.
• Assists in training new cashiers and cross-training other associates.
• Drives loyalty results through performance and guest engagement.

Skills

Proficiency with POS systems and technology

Excellent communication skills

Strong collaboration and interpersonal skills

Ability to work independently and in teams

Building and maintaining customer relationships

Reacting under pressure and being adaptable

Education

High school diploma preferred

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates. This position drives loyalty results, including credit, through performance, people, and process. The LC supports the leadership team with register functions, associate inspections, and cashier chat ins/outs, requiring a passion for guest experience, process excellence, and delivering results by engaging guests in the Loyalty Life Cycle and contributing to store goals.

Principal Duties & Responsibilities

The LC demonstrates Ulta Beauty’s mission, vision, and values through:

Performance

• Meeting or exceeding store goals related to sales, loyalty, and shrink.
• Providing exceptional guest service, greeting and engaging guests, personalizing service, and recommending products/services.
• Handling sales, refunds, and exchanges courteously.
• Supporting in-store services and events to enhance guest experience and sales.
• Maintaining cashwrap displays, supplies, and impulse fixtures.
• Maintaining prompt attendance.

People

• Supporting an inclusive environment for teammates and guests.
• Completing cashier chat ins/outs and associate inspections.
• Staying informed about industry trends, products, and services.
• Sharing the benefits of loyalty programs with guests.
• Training new cashiers and cross-training associates.
• Engaging peers to achieve performance goals.
• Participating in ongoing training and collaborating to grow the business.

Process

• Ensuring compliance with policies, procedures, and standards.
• Adhering to dress code.
• Completing transactions and controlling cash/media according to policies.
• Executing register functions and maintaining store standards and cleanliness.
• Protecting assets and minimizing loss.
• Executing other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred.

Experience

• Two years relevant experience or equivalent.
• Ability to delegate, multi-task, and solve problems.
• Passion for guest service and sales.
• Experience in exceeding sales goals and training.

Skills

• Proficiency with POS systems and technology.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in teams.
• Building and maintaining customer relationships.
• Reacting under pressure and being adaptable.

Special Position Requirements

• Flexible schedule including evenings, weekends, holidays.
• Must be 18+ years old.

Working Conditions

• Mobility and physical activity including lifting up to 25 lbs., bending, reaching, etc.

Ulta Beauty is committed to an inclusive, equitable workplace and is an Equal Opportunity Employer.