LEAD CASE MANAGER

ADP, Inc.; Norristown (Montgomery County); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

DailyPay

Job summary

Resources for Human Development is seeking a Lead Case Manager in Norristown, PA, for a Regular Full Time role. The position blends leadership with direct case management, and reports to the Case Manager Supervisor.

The organization emphasizes person-centered supports and community integration. As a Lead Case Manager, you will determine resources, implement service plans, advocate for participants, and mentor a case management team to meet individualized goals.

Qualifications

• Bachelor’s degree in Human Services or related field.
• Two to four years of case management experience recommended.
• Three years of experience in behavioral health, addiction recovery, or developmental disabilities.
• Valid non-provisional driver's license with acceptable driving record.
• Intermediate computer skills.

Responsibilities

• Act as part of a multidisciplinary team to provide services from a holistic and Values-based perspective.
• Develop recovery plans and reviews with the program participant, clinical and medical staff, and other stakeholders.
• Provide community-based services focusing on education, connection with resources, community interaction and recovery goals.
• Complete assessments and documentation as required by RHD, funder, licensing/accreditation entities.
• Develop and maintain relationships with community agencies to assist participants.
• Mentor and provide field support to the case management team on service delivery and documentation.
• Coordinate on-call scheduling and ensure regulatory compliance.
• Manage high-priority referrals and outreach activities with families and providers.

Skills

Case management

Driving license

Computer skills

Behavioral health

Education

Bachelor's Degree in Human Services or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

LEAD CASE MANAGER

RHD-MONTGOMERY COUNTY CHOC Regular Full Time Norristown, PA, US

Lead the Way in Helping People Heal

Lead Case Manager

Lansdale, PA
Full-Time
$23.00 Hourly
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development,we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We're seeking experienced, compassionate professionals who are ready to take the next step in their career by combining direct support responsibilities with leadership and mentorship.

As a Lead Case Manager, you will determine resources needed to meet the individualized needs of the participant and will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. This position functions as a collaborative team partner among RHD associates and includes daily support and mentorship to a case management team, reporting directly to the Case Manager Supervisor to address participant needs. A commitment to the RHD values should be demonstrated as job duties are performed.

If you're passionate about helping others, developing staff, and creating supportive, person-centered environments, we invite you to join our team.

About Advancing Opportunities

Resources for Human Development is committed to empowering individuals with disabilities to achieve greater independence, self-determination, and community inclusion. Through residential services and community-based supports, our dedicated team helps individuals build skills, strengthen relationships, and reach their personal goals.

As part of the Inperium Family of Services , we are committed to providing high-quality, person-centered care while promoting dignity, respect, choice, and opportunity for every individual served.

Why Join Our Team?

Meaningful Work That Matters

What You'll Do

• Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective
• Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant
• Provide community-based services to program participant focusing on education, connection with resources, community interaction and achievement of recovery plan goals.
• Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities
• Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources
• Serve as field support to the case management team to include, but not limited to, guidance related to service delivery and documentation, maintaining compliance with regulatory standards, appropriately managing caseloads, and coordinating on-call scheduling
• Effectively self-manages and collaborates with all levels of staff and participants with varying needs ensuring timely and efficient utilization of resources, ensuring adherence to organization and regulatory requirements
• Provides case management expertise and mentorship to new case managers and/or case managers challenged with performing tasks to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination
• Manages high-priority referrals from program funders and stakeholders
• Assists Case Managers with necessary outreach and engagement activities to include participants and their families, community providers, landlords and medical personnel
• Ensures adherence to oversight entities’ regulations regarding paperwork and service delivery
• Act as a representative for the agency at stakeholder meetings
• Other duties as assigned

Who We're Looking For

You may be a great fit if you are:

• Compassionate
• Dependable
• Professional
• Patient
• Service-Oriented
• Organized
• Team-Focused
• Leadership-Minded
• Committed to Helping Others Grow and Succeed

Qualifications

Required

• Bachelor’s Degree in Human Services or related field.
• Two to four years Case Management experience preferred
• Three years of experience providing support to individuals in behavioral health, addiction recovery or development disabilities services required M
• Valid non-provisional driver's license with an acceptable driving record
• Intermediate computer skills

Schedule

Physical Requirements

• Ability to stand, walk, bend, stoop, kneel, reach, and climb stairs throughout the workday
• Ability to assist individuals with mobility, personal care, and daily living activities
• Ability to safely transport individuals in agency vehicles
• Ability to lift, push, pull, and move 50+ pounds when necessary
• Ability to support emergency response and crisis intervention activities
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Resources for Human Development is part of the Inperium Family of Services. Employment for this position is administered through Apis Services, Inc.

Apis Services provides a progressive platform of shared services to support Inperium and its constellation of affiliate organizations, helping them expand their mission while delivering high-quality services and supports to individuals and communities.

Apis Services, Inc., Inperium, Inc. Resources for Human Development and affiliates provide equal employment opportunities for all employees and applicants in accordance with all applicable federal, state, and local laws.

All employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, pregnancy, veteran status, or any other status protected by law. This commitment extends to every phase of employment, including recruitment, hiring, compensation, benefits, promotion, training, and termination.