Lead Case Manager

Compass Connections; Harlingen (TX); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Employer-paid medical/dental/vision

Retirement plan

Additional employer sponsored benefits

Job summary

Compass Connections in Harlingen, Texas is hiring compassionate individuals to support children in shelter and group-home settings. The role requires supervising case management, maintaining caseloads per agency standards, and coordinating reunification efforts with sponsors.

Hours are 8am–5pm with weekend work expected. Employment includes full benefits from day one, including 100% employer-paid medical, dental, and vision insurance, a retirement plan, and additional benefits.

Qualifications

• Bilingual English/Spanish required.
• Supervisory and case management experience.
• Strong crisis intervention skills and professional conduct.

Responsibilities

• Meet federal/state guidelines and standards for the position.
• Maintain a caseload per agency policies and licensing standards.
• Complete case management tracking for each child.
• Review family reunification packets for accuracy and follow up with sponsor.

Skills

Bilingual English/Spanish

Supervisory experience

Case management experience

Crisis intervention

Computer literacy

Team collaboration

Education

Master’s degree in behavioral sciences, human services or social services

Bachelor’s degree with 3+ years supervisory/case management experience

Job description

It’s a great feeling to work for a company that does so much good for others around the world!

Make a difference every day with an organization dedicated to doing good and caring for others.

Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our facility in Harlingen, Texas.

ALL Benefits available on the first day of employment.

• 100% employer-paid medical, dental, vision insurance
• Retirement plan options
• Additional employer sponsored benefits available

Hourly Rate: $36.01 an hour.

Language Requirement: Fluency in English and Spanish is required.

Work Schedule: 8am-5pm Must be able to work weekends

Required - Master’s degree in the behavioral sciences, human services or social servicesfields or bachelor’s degree and at least three (3) years progressive employment experiencethat demonstrates supervisory and case management experience.

Certifications: First aid, CPR, Emergency behavior intervention

Work experience: Required - One (1) year related experience and/or training OR thee (3) years of progressiveemployment experience that demonstrates supervisory and case management experiencewith a bachelor’s degree; Preferred - Two (2) plus years related experience and/or training.

Critical Action Items & Measurable Deliverables:

1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Maintain a case load in accordance with agency policies and procedures and licensing and contractstandards.
3. Complete Case Management Tracking for each assigned child.
4. Review completed family reunification packets for accuracy and follow up with sponsor to discuss any issues identified.
5. Complete and submit all relevant forms to the Department of Children’s Services with a copy of FamilyReunification Packet.
6. Receive approved interim Verification Release Form, review with child, and obtain child’s signature.
7. Prepare sponsors to successfully complete and sign all required forms and documents. Forward originaldocuments to Executive Office of Immigration Review (EOIR) with a copy to Department of HomelandSecurity.
8. Complete and submit notice to Executive Office of Immigration Review when Contractor issues approval torelease the child.
9. Assist children during departure/reunification, as needed.
10. Participate in scheduled meetings and team decisions and operations.
11. Participate in workshops, seminars, education programs and activities that promote professional growth anddevelopment.
12. Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional informationin accordance with agency policies, licensing and/or contract requirements.
13. Review and sign children’s records in accordance with agency policies and procedures and applicablelicensing and contract standards.
14. Work evenings, weekends and holidays as needed or requested by position supervisor.
15. Implement Compass Connections safety protocols including evacuating with children and other staff in caseof an emergency.
16. Maintain confidentiality in all areas of the service population and program operations.
17. Maintain Compass Connections professional and ethical standards of conduct outlined in CompassConnections employee handbook including demonstrating respect for agency staff, the service population,and community members and complying with required dress code at all times.

Other Responsibilities:

1. Communicate with families and/or prospective sponsor(s) within the specified timeframe to discuss the roleof Compass Connections and the reunification process.
2. Process the sponsor information necessary for reunification within the required timeframe.
3. Actively participate in case staffing meetings with the federal Field Coordinators and follow-up withrecommendations.
4. Meet with each assigned child one time between Sunday and Saturday and as requested by child.
5. Meet all deadlines required by program supervisor and federal partners.
6. Foster Care Programs - Support, encourage, and recruit foster parents.

Requirements:

1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
   a. Respond sensitively and competently to the service population’s cultural and socio-economic
   characteristics.
   b. Work collaboratively with other staff members, service providers and professionals.
   c. Provide crisis intervention according to training provided by Compass Connections when needed tomaintain a safe environment.
   d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
   e. Maintain computer literacy required to meet the responsibilities of the position.
   f. Work effectively and without intensive supervision both independently and as a member of a
   multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.
   

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providingproof.

Compass Connections is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race,color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, includinghiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments,benefits, layoff, and termination.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex,or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.