IT Specialist - Data Software

Compass Connections; San Antonio (TX); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Other employer-sponsored benefits

Job summary

Compass Connections is hiring at our Cameron facility in Los Fresnos, TX to support data reporting, monitoring program outcomes, and regulatory compliance.

The role requires two+ years of related experience, strong Excel, SQL, and Power BI skills, and the ability to work evenings or weekends as needed. We offer comprehensive benefits starting on day one, including health coverage and retirement options.

Qualifications

• High school diploma or equivalent; Associate degree preferred or two years of college coursework.
• Two+ years of related experience and/or training required.
• Extensive Excel knowledge including formulas, data analysis, and visualization.
• Experience with SQL, Power BI, Salesforce, and data reporting environments.

Responsibilities

• Create, update, and maintain SWB reports and SitRep; manage annual, quarterly, monthly reporting.
• Resolve help desk tickets in a timely manner and ensure data accuracy across programs.
• Work with data models, database development, and design methods; audit data in Salesforce/UC Portal.
• Identify data trends, maintain data security, and ensure regulatory compliance.
• Collaborate with staff and providers; participate in meetings and operations; may work evenings/weekends.

Skills

Excel

SQL

Power BI

HTML5

JavaScript

ETL

Education

High school diploma

Associate degree preferred

Tools

Salesforce

UC Portal

PowerPoint

Job description

It's a great feeling to work for a company that does so much good for others around the world!

Make a difference every day with an organization dedicated to doing good and caring for others.

Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our Cameron facility in Los Fresnos, TX.

ALL Benefits Available On The First Day Of Employment.

• 100% employer-paid medical, dental, vision insurance
• Retirement plan options
• Additional employer sponsored benefits available

Hourly Rate: $27.87 an hour.

Language Requirement: Fluency in English and Spanish is required.

Work Schedule: 1st Shift

Academic Req: Required – High school diploma, or equivalent; Preferred – Associate degree from accredited program/institution, or two or more years of college level course work in business

management or related field

Certifications: First aid, CPR, Emergency behavior intervention

Work experience: Required – Two (2) plus years of related experience and/or training

Critical Action Items & Measurable Deliverables:

• Create and update SWB reports accordingly.
• Resolve help desk tickets in a timely manner.
• Create, maintain, and manage annual, quarterly, and monthly reports, including SitRep.
• Work with data models, database development, and design methods.
• Collect data using available technology systems.
• Meet all federal and state regulatory guidelines and standards that are applicable to this position.
• Participate in scheduled meetings and team decisions and operations.
• Work evenings, weekends and holidays as needed or requested by supervisor.
• Identify data trends and data needs based on program feedback.
• Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
• Maintain confidentiality in all areas of the service population and program operations.
• Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.

Other Responsibilities:

• Delegate tasks associated with daily, weekly, quarterly, and annual reports.
• Maintain an open line of communication through various platforms and use effective email etiquette when communicating.
• Maintain large amounts of data across various programs and perform daily audits to ensure accuracy.
• Navigate and use the Salesforce platform to audit, maintain, and update various forms of data associated with different boards.
• Navigate the UC Portal platform to audit, maintain, and update various forms of data associated with different boards.
• Effectively use Microsoft Suite software apps (such as OneDrive) and create and share files between the team, programs, etc.
• Demonstrate advanced knowledge of PowerPoint and be able to create, update, and maintain presentations associated with various factions of data audited.
• Manage databases, ensure security, and maintain data systems in order to perform their duties effectively.
• Other duties as assigned.

Requirements:

• Pass a pre-employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass a pre-employment and biennial criminal background checks.
• Possess extensive knowledge of Excel, which includes but is not limited to, formula creation and maintenance, data analysis, and data visualization.
• Knowledge of the following:
• Database management
• SQL
• Light programming
• HTML 5
• JavaScript
• ETL frameworks
• PowerBi
• Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
• Work collaboratively with other staff members, service providers and professionals.
• Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
• Work in a fast-paced environment and maintain emotional control and professional composure at all times.
• Maintain computer literacy required to meet the responsibilities of the position.
• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
• Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Technology

Level