Lead Caregiver / CNA / HHA - Full-Time

Home Instead; San Mateo (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Mileage reimbursement

Paid training

24/7 care team support

Job summary

Home Instead is hiring a Care Pro Lead to support older adults in their homes across San Francisco. This full-time role requires calm, dependable care professionals who can handle a variety of clients, start new care plans, and step in for urgent coverage.

Ideal candidates have 5+ years of professional caregiving experience (non-family) or active CNA/HHA/LVN/LPN/RN credentials. You’ll work in the San Francisco area with scheduling apps and ongoing training and support from the Home Instead Care

Qualifications

• 5+ years of professional caregiving experience, non-family
• Active CNA, HHA, LVN/LPN, or RN credential
• Experience with personal care, transfers, dementia care, and end-of-life support
• Calm, confident, and professional approach in changing or challenging care situations
• Strong communication with clients, families, staff, and caregivers
• Comfortable guiding other caregivers when needed
• Able to use a smartphone app for scheduling and documentation
• Basic English reading and written/verbal skills

Responsibilities

• Provide compassionate, professional care to older adults in their homes
• Assist with personal care, mobility, transfers, companionship, meals, and routines
• Support clients with dementia care and end-of-life needs
• Help with new client starts to ensure a smooth care experience
• Step in for urgent or last-minute shift coverage to prevent gaps in care
• Review care plans and notes to understand client needs and preferences
• Communicate professionally with clients, families, staff, and other caregivers
• Provide hands-on support, guidance, and encouragement to other caregivers when needed

Skills

Caregiving

Dementia care

End‑of‑life care

Communication

Care planning

Education

CNA/HHA/LVN/LPN/RN credential

Tools

Smartphone app

Job description

San Mateo, CA 94401

• Full-time caregiving role with guaranteed hours: 40 hours/week guaranteed with 60 hours/week of availability
• Pay range: $24.00-$26.00/hr depending on experience; $960-$1,040/week at 40 hours before taxes
• San Francisco service area: Client homes and apartments across San Francisco and surrounding areas
• Best suited for experienced, reliable caregivers: Ideal for care professionals who are confident supporting different clients, care needs, and home environments
• Experience or credential required: 5+ years of professional caregiving experience, non-family, OR active CNA, HHA, LVN/LPN, or RN credential

Are you an experienced caregiver, CNA, or HHA who wants steady full-time work and takes pride in providing reliable, high-quality care? Home Instead is hiring a Care Pro Lead to support older adults in their homes throughout San Francisco.

At Home Instead, our mission is to make life better for older adults and the caregivers who support them. This full-time role is designed for calm, dependable care professionals who are comfortable supporting a variety of clients, helping with new client starts, and stepping in when urgent coverage is needed.

What You'll Do

• Provide compassionate, professional care to older adults in their homes
• Assist with personal care, mobility, transfers, companionship, meals, and daily routines
• Support clients with dementia care and end-of-life care needs
• Help with new client starts to create a smooth and positive care experience
• Step in for urgent or last-minute shift coverage to help prevent gaps in care
• Review care plans and visit notes to understand each client’s needs and preferences
• Communicate professionally with clients, families, office staff, and other caregivers
• Provide hands‑on support, guidance, and encouragement to other caregivers when needed

Required Experience & Qualifications

• 5+ years of professional caregiving experience, non-family, OR active CNA, HHA, LVN/LPN, or RN credential
• Experience with personal care, transfers, dementia care, and end-of-life support
• Calm, confident, and professional approach in changing or challenging care situations
• Strong communication skills with clients, families, office staff, and fellow caregivers
• Comfortable supporting and guiding other caregivers when needed
• Comfortable using a smartphone app for scheduling and care documentation
• Basic English reading, writing, and verbal communication skills

Schedule, Travel & Requirements

• Must be available for 60 hours per week to qualify for guaranteed 40 full-time hours
• Reliable transportation plan and willingness to travel up to 60 minutes to client homes
• Comfortable navigating San Francisco homes, apartments, stairs, elevators, pets, and smoking environments
• Ability to accept shifts on short notice when needed
• Ability to meet physical requirements of the role, including assisting with mobility, transfers, and personal care
• Must pass background check, drug screening, and required assessments
• Must complete all required onboarding steps before starting care assignments
• $24.00-$26.00/hr, depending on experience
• $960-$1,040/week before taxes at 40 hours per week
• Weekly pay
• Mileage reimbursement between client visits
• Paid training and ongoing development opportunities
• 24/7 support from the Home Instead Care Team

Work Area

This role supports clients in homes and apartments across San Francisco and surrounding areas. Caregivers should be comfortable planning reliable travel between assignments and adapting to different home environments, building types, and client needs.

Because client needs can change quickly, this position requires flexibility, professionalism, and a strong commitment to dependable senior care.