Lead Caregiver

Caring Hearts of Sedona; Sedona (AZ); On-site; USD 36,000 - 52,000; Part time

Job summary

Caring Hearts Home Care in Sedona seeks a Lead Caregiver to oversee direct client care and mentor frontline staff. You will coordinate with care teams, ensure quality and compliance, and support training and coverage as needed.

Responsibilities include performing non-medical care, documenting shifts, reporting changes, and maintaining client dignity and safety. A strong leader with 2+ years of caregiving and CPR certification is preferred.

Qualifications

• Minimum of 2 years of professional caregiving experience (home care preferred).
• Demonstrated leadership, reliability, and strong communication skills.
• Ability to train, mentor, and support other caregivers.
• Able to work 12 hour shifts and be available on short notice.

Responsibilities

• Provide high-quality non-medical personal care services (ADLs, mobility, meals, light housekeeping, companionship).
• Follow individualized care plans and report changes promptly to the office.
• Mentor and support caregivers in the field; serve as first point of contact during shifts.
• Communicate with care coordinators and supervisors; complete accurate shift notes and incident reports.

Skills

Leadership

Communication

Mentoring

Flexibility

Job description

• Variable Hour
• Sedona

Website Caring Hearts In-Home Care
Company: Caring Hearts Home Care
Reports To: Administrator
Employment Status: Non-Exempt
Schedule: Varies based on client and operational needs

Position Summary

The Lead Caregiver serves as a senior caregiving professional who provides direct client care
while supporting quality, consistency, and communication between caregivers, clients, and office
staff. This role acts as a mentor and point of contact for caregivers in the field and assists with
training, coverage, and care coordination as needed.

Essential Duties And Responsibilities

• Client Care
  • Provide high-quality, non-medical personal care services including assistance with:
  • Activities of Daily Living (ADLs)
  • Mobility and transfers
  • Meal preparation
  • Light housekeeping
  • Companionship and safety supervision
  • Follow individualized care plans and report any changes in client condition to the office promptly
  • Maintain client dignity, privacy, and respect at all times
• Caregiver Support & Leadership
  • Serve as a role model for professional caregiving standards and company values
  • Assist with onboarding and mentoring new caregivers
  • Provide guidance and support to caregivers in the field
  • Serve as a first point of contact for caregiver questions during assigned shifts
  • Assist with caregiver coverage when needed to ensure continuity of care
• Communication & Documentation
  • Communicate effectively with care coordinators, schedulers, and supervisors regarding:
  • Client concerns
  • Caregiver performance issues
  • Schedule challenges
  • Complete accurate and timely documentation, including shift notes and incident reports
  • Report concerns related to safety, abuse, neglect, or exploitation in accordance with company policy
• Quality & Compliance
  • Ensure care is delivered in compliance with agency policies, state regulations, and client care plans
  • Support quality assurance efforts by identifying training needs or care improvements
  • Adhere to confidentiality and HIPAA requirements at all times

Qualifications

• Minimum of 2 years of professional caregiving experience (home care preferred)
• Demonstrated leadership, reliability, and strong communication skills
• Ability to train, mentor, and support other caregivers
• Able to work 12 hour shifts and be available to work with short notice
• Able to participate in on call rotation
• Knowledge of non-medical home care best practices
• Ability to handle sensitive situations with professionalism and compassion

Required Certifications & Clearances

• Current CPR/First Aid certification (or willingness to obtain)
• Valid driver’s license and reliable transportation
• Current auto insurance
• Ability to pass background checks in accordance with state and company requirements

Physical Requirements

• Ability to lift, push, and pull up to 50 pounds with or without reasonable accommodation
• Ability to stand, walk, bend, and assist with transfers as required
• Ability to perform job duties in various home environments

Work Environment

• Client homes and community settings
• Variable schedules including possible evenings, weekends, or on-call coverage

Performance Expectations

• Consistently demonstrates professionalism, compassion, and leadership
• Maintains reliable attendance and punctuality
• Supports agency goals related to quality care and caregiver retention
• Upholds Caring Hearts Home Care’s mission and values