Lead Caregiver

At Ease Home care; Pocatello (ID); On-site; USD 30,000 - 33,000; Full time

Job summary

At Ease Home Care in Idaho is seeking a Lead Caregiver to mentor and support the caregiving team while ensuring high-quality client care. This leadership role involves guiding caregivers, coordinating scheduling, and stepping in to cover shifts as needed.

The position pays $22–$24 per hour with DOE and runs Monday through Friday, 8:00 AM–5:00 PM, with flexibility. The role emphasizes leadership, training, and community outreach to enhance caregiver performance and client satisfaction.

Qualifications

• Previous caregiving experience required.
• Leadership or supervisory experience preferred.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Skilled at coaching, mentoring, and supporting others.
• Professional, dependable, and accountable.
• Comfortable using email, Microsoft Teams, scheduling software, and electronic documentation systems.
• Valid driver's license, reliable transportation, and current auto insurance required.

Responsibilities

• Lead and support caregivers as a positive role model.
• Provide guidance, coaching, and staff support.
• Promote accountability, professionalism, and teamwork.
• Assist leadership with staffing needs and agency initiatives.
• Fill open shifts and respond to urgent staffing needs.
• Support caregiver retention by providing coverage and backing.
• Conduct caregiver and client home visits; assist with intakes.
• Mentor new caregivers and support ongoing development.
• Assist with outreach and relationships with referral sources.

Skills

Leadership

Coaching

Communication

Problem solving

Time management

Teamwork

Driver’s license

Tools

Email

Microsoft Teams

Scheduling software

Electronic documentation systems

Job description

At Ease Home Care

Schedule: Monday-Friday

Hours: 8:00 AM - 5:00 PM (Flexibility Required)

Pay Rate: $22-24/hr DOE

At Ease Home Care is looking for a compassionate, dependable, and motivated Lead Caregiver to join our growing team. This is more than a caregiving position. It is a leadership role that plays a critical part in supporting our caregivers, serving our clients, and helping our agency continue to grow throughout Idaho and Washington.

If you are passionate about helping others, enjoy mentoring team members, and are willing to go the extra mile to ensure our clients receive exceptional care.

What You’ll Do

Leadership & Team Support

• Serve as a positive role model and leader for caregivers.
• Provide guidance, coaching, and support to caregivers in the field.
• Promote accountability, professionalism, and teamwork.
• Assist leadership with staffing needs and agency initiatives.

Scheduling & Open Shift Coverage

• Help fill open shifts throughout the week.
• Respond to urgent staffing needs and assist with shift coverage.
• Support retention by helping caregivers feel supported and successful.
• Be willing to step in when needed to ensure client care needs are met.

Client Care & Home Visits

• Conduct caregiver and client home visits.
• Assist with client intakes and assessments.
• Support quality assurance and client satisfaction efforts.
• Address client concerns and communicate updates to leadership.

Training & Development

• Assist with caregiver orientation and training.
• Mentor new caregivers and support ongoing development.
• Reinforce company policies, procedures, and documentation expectations.

Marketing & Community Outreach

• Assist with community outreach and marketing efforts.
• Help build relationships with referral sources and community partners.
• Support agency growth and development initiatives.

Key Skills & Qualifications

Previous caregiving experience required

Leadership or supervisory experience preferred

Strong communication and interpersonal skills

Excellent problem-solving abilities

Strong organizational and time-management skills

Ability to work independently and as part of a team

Skilled at coaching, mentoring, and supporting others

Professional, dependable, and accountable

Comfortable using email, Microsoft Teams, scheduling software, and electronic documentation systems

Valid driver's license, reliable transportation, and current auto insurance required

Important Expectations

This position requires flexibility and a commitment to supporting the agency's needs.

The Lead Caregiver must:

• Be willing to travel outside their preferred service area when needed.
• Be available to assist with staffing challenges and urgent client needs.
• Occasionally work outside of scheduled hours to support operations and client care.
• Demonstrate leadership, initiative, and a positive attitude at all times.
• Represent At Ease Home Care professionally in the community.

Why This Role Matters

The Lead Caregiver is one of the most important positions within At Ease Home Care. This individual directly impacts caregiver success, client satisfaction, staffing stability, and agency growth. The right candidate will be a team player, problem solver, mentor, and leader who is committed to helping At Ease Home Care continue providing exceptional care to those we serve.

Ready to Make a Difference?

Join a team that values compassion, accountability, teamwork, and excellence in care.

At Ease Home Care was founded to provide compassionate, reliable non-medical in-home care throughout Idaho. Our mission is simple: to help seniors and individuals maintain independence, comfort, and dignity while receiving care at home.