Lead Caregiver

Babette Home Care; Newton Upper Falls (MA); Ibrido; USD 50.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Consistent scheduling

Flexible scheduling

Paid training

Career advancement

Management support

Recognition program

Descrizione del lavoro

Babette Home Care is seeking a Lead Caregiver to blend hands-on client care with leadership, mentorship, and quality assurance. You’ll set the standard for professionalism and coordinate care across clients and caregivers, ensuring smooth transitions and reliable coverage.

Ideal candidates have at least 1 year of caregiving experience, a valid driver’s license, and a proven track record of reliability. This role offers flexible scheduling and opportunities for growth within the company.

Competenze

• Minimum of 1 year of professional caregiving experience in home care or senior care.
• Experience as a CNA, HHA, or other direct-care professional preferred.
• Strong communication, organizational, and problem-solving skills.
• Demonstrated reliability, punctuality, and professionalism.
• Valid driver's license and reliable transportation to travel between client homes.

Mansioni

• Provide hands-on care including mobility, hygiene, meals, companionship, and light housekeeping.
• Launch new client cases and ensure a smooth transition into services.
• Introduce assigned caregivers to clients and families and review care plans.
• Provide on-call coverage and assist with scheduling and coverage gaps.
• Mentor and train caregivers and report performance concerns to the Care Manager.
• Maintain documentation and ensure adherence to care plans and safety protocols.

Conoscenze

CNA/HHA experience

Strong communication

Reliability & punctuality

Independent worker

Strumenti

Mobile care apps

Descrizione del lavoro

Lead Caregiver – Babette Home Care

Why Join Babette Home Care?

At Babette Home Care, we believe exceptional care begins with exceptional caregivers. We are a family-founded home care agency dedicated to providing compassionate, reliable, and personalized care that allows seniors to age safely and comfortably in their own homes.

We don't just hire caregivers—we invest in individuals who take pride in their work, demonstrate professionalism, and genuinely care about making a difference.

We are seeking an experienced, dependable, and compassionate Lead Caregiver who is ready to take the next step in their career. This position combines hands‑on caregiving with leadership, mentorship, and quality assurance responsibilities.

If you're passionate about delivering exceptional care, supporting fellow caregivers, and maintaining high standards of service, we'd love to welcome you to our team.

Benefits & Perks

• Competitive compensation that recognizes your experience and leadership responsibilities
• Consistent hours and dependable scheduling opportunities
• Flexible scheduling to support work‑life balance
• Paid training and professional development to strengthen your caregiving and leadership skills
• Career advancement opportunities, including potential growth into a Care Manager position
• Supportive management team that values communication, collaboration, and accountability
• Employee recognition and appreciation for outstanding performance
• Meaningful work with the opportunity to positively impact clients, families, and fellow caregivers

What You'll Do

As a Lead Caregiver, you will serve as a trusted representative of Babette Home Care, setting the standard for professionalism, compassion, and excellence in every client interaction.

Client Care & Case Support

• Provide exceptional hands‑on care, including assistance with personal hygiene, mobility, transfers, meal preparation, companionship, light housekeeping, errands, and medication reminders.
• Assist with launching new client cases, ensuring a smooth and welcoming transition into services.
• Introduce assigned caregivers to clients and families, reviewing expectations, routines, and individualized care plans.
• Provide temporary or emergency coverage when needed to maintain continuity of care.

Caregiver Leadership & Training

• Serve as a positive role model by demonstrating Babette Home Care's standards of professionalism, reliability, and compassionate service.
• Assist with onboarding and training new caregivers through hands‑on demonstrations and practical guidance.
• Provide constructive feedback, mentorship, and support to help caregivers improve their skills and confidence.
• Identify performance concerns and communicate recommendations to the Care Manager.

Quality Assurance & Client Satisfaction

• Conduct scheduled client check‑ins and quality assurance visits to ensure services meet company standards.
• Observe and report changes in clients' conditions, care needs, or home environments.
• Ensure caregivers follow individualized care plans, safety protocols, and company policies.
• Maintain accurate, timely documentation of client visits, observations, and care‑related concerns.
• Communicate professionally with clients, families, caregivers, and management to help resolve concerns promptly.

Scheduling & Operational Support

• Participate in an assigned on‑call rotation, including responding to urgent staffing or client care needs.
• Assist with unexpected caregiver absences and last‑minute coverage when necessary.
• Support the Care Manager in maintaining consistent service delivery and caregiver accountability.
• Escalate emergencies, safety concerns, and significant client changes promptly and appropriately.

What We're Looking For

Required Qualifications

• Minimum of 1 year of professional caregiving experience in home care, senior care, or a related setting.
• Experience as a CNA, HHA, or other direct‑care professional preferred.
• Strong communication, organizational, and problem‑solving skills.
• Demonstrated reliability, punctuality, and professionalism.
• Ability to work independently, take initiative, and make sound decisions within established company policies.
• Comfortable using mobile applications to complete care documentation and communicate with management.
• Valid driver's license and reliable transportation to travel between client homes.
• Ability to safely assist clients with mobility and transfers, with or without reasonable accommodation.
• Willingness to work flexible hours and participate in an assigned on‑call rotation.

Preferred Qualifications

• Previous experience mentoring, training, or supervising caregivers.
• Current CPR and First Aid certification or willingness to obtain certification.
• Experience with client assessments, quality assurance visits, or care coordination.
• Familiarity with dementia care, fall prevention, and senior safety practices.

The Qualities That Set You Apart

At Babette Home Care, technical skills matter—but character matters just as much.

Our ideal Lead Caregiver is someone who:

• Leads by example: Demonstrates the same standards they expect from others.
• Takes ownership: Identifies problems, communicates proactively, and follows through on responsibilities.
• Values professionalism: Arrives on time, presents themselves appropriately, and treats every client and family with respect.
• Communicates effectively: Keeps management informed and addresses concerns with honesty, discretion, and professionalism.
• Remains calm under pressure: Responds to unexpected situations with patience, sound judgment, and confidence.Cares with compassion: Understands that every client deserves dignity, patience, and personalized attention.

Ready to Lead With Heart?

If you're an experienced caregiver who takes pride in doing things the right way and wants an opportunity to grow into a leadership role, Babette Home Care wants to hear from you.

Join a team where your dedication matters, your leadership is valued, and your work makes a meaningful difference every day.

Babette Home Care is an Equal Opportunity Employer. We are committed to fostering an inclusive, respectful, and supportive workplace for all employees.

Flexible work from home options available.