Lead Care Manager — Tagalog Speaking

Serenehealth

San Diego (CA)

On-site

USD 34,440 - 38,572

Full time

14 days+

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Benefits offered by this job

Medical, Dental and Vision Benefits
401(K)
Paid Vacation and Sick Leave
Employee Assistance Program (EAP)

Job summary

A healthcare organization in San Diego is seeking a Patient Care Coordinator who is bilingual in English and Tagalog. The role involves developing personalized care plans, assessing member needs, and coordinating care while providing emotional support. Candidates must have a high school diploma and experience in case management or customer service. The position offers a pay range of $25 to $28 per hour and includes comprehensive benefits after 60 days of employment.

Qualifications

  • Minimum of 1 year experience in case management or member care.
  • Valid California driver's license and vehicle insurance required.
  • Medical terminology knowledge preferred.

Responsibilities

  • Interview members to assess healthcare gaps and develop care plans.
  • Respond to member inquiries, ensuring compliance with requirements.
  • Collaborate with teams and coordinate social service plans.
  • Maintain ongoing contact with members via telehealth and in-person.

Skills

Bilingual in English and Tagalog
Excellent communication skills
Customer service skills
Organizational skills

Education

High school diploma or GED

Job description

A healthcare organization in San Diego is seeking a Patient Care Coordinator who is bilingual in English and Tagalog. The role involves developing personalized care plans, assessing member needs, and coordinating care while providing emotional support. Candidates must have a high school diploma and experience in case management or customer service. The position offers a pay range of $25 to $28 per hour and includes comprehensive benefits after 60 days of employment.
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