Lead Care Manager, ECM/CHW Team Leader

GroundGame.Health; Escondido (CA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Job summary

GroundGame.Health in Escondido, CA is seeking a Lead Care Manager to identify, enroll, and support members in CalAIM ECM, CHI, CHW, or other care coordination programs. You will be the primary liaison between physicians, clinical staff, patients, and our care management team.

Using trauma-informed, culturally responsive practices, you will assess Health-Related Social Needs, develop individualized care plans, coordinate referrals, and document care in the EHR and Implify platform.

Qualifications

• CHW Certification or 2+ years in care coordination or related roles.
• Experience using EMRs and ability to travel between locations.
• Bilingual in English and Spanish required.

Responsibilities

• Identify, enroll, and support ECM/CHI/CHW participants.
• Coordinate care plans, referrals, and community resources.
• Document all interactions in EHR and Implify; ensure compliance.
• Lead and coach CHWs; monitor performance and quality.

Skills

CHW Certification

Bilingual English/Spanish

EMR Experience

Education

Bachelor’s degree preferred in related field

Tools

EMR Systems

Driver's License

Job description

GroundGame.Health in Escondido, CA is seeking a Lead Care Manager to identify, enroll, and support members in CalAIM ECM, CHI, CHW, or other care coordination programs. You will be the primary liaison between physicians, clinical staff, patients, and our care management team.

Using trauma-informed, culturally responsive practices, you will assess Health-Related Social Needs, develop individualized care plans, coordinate referrals, and document care in the EHR and Implify platform.