Lead Care Manager

Sycamores; Oakland (CA); On-site; Full time

Job summary

Sycamores is seeking a Lead Care Manager in Oakland to provide equitable mental health services. The role involves coordinating care for at-risk populations and helping Members self-manage their healthcare. Candidates should have relevant experience and a commitment to high-quality service.

Qualifications

• One year of direct care experience required; two years preferred.
• Valid California Driver License.
• Experience in Homeless Services or Housing Navigation is highly desired.

Responsibilities

• Coordinate across physical, substance abuse, and behavioral health services.
• Help Members learn skills to self-manage healthcare and housing needs.
• Work a non-traditional schedule to meet Member needs.

Skills

Bilingual capacity

Strong computer skills

Ability to work independently

Education

High school diploma or AA degree

Bachelor’s degree

Job description

Oakland, Pasadena, California, United States of America

Job Description

Posted Wednesday, March 12, 2025 at 10:00 AM

JOB SUMMARY: Sycamores provides a spectrum of equitable mental health services through various programs to multicultural populations of all acuities. Although it serves a variety of consumers, the agency focuses primarily on providing care to low-income, high-needs, at-risk children, youth, their families, and adults.

Under the new CalAIM initiative, Lead Care Managers (LCMs) work with Medi-Cal managed care Members under specific populations of focus for children/ families and adults to address social drivers of health. LCMs coordinate across the physical, substance abuse and behavioral health services delivery systems. The role of the LCM is to help Members learn skills to self-manage their healthcare and housing needs using an individualized, Member-centered care planning process.

Starting Pay Range:

$25 - $28 per hour (starting pay will be based on previous work experience and educational background.)

JOB QUALIFICATIONS

• High school diploma or AA degree with one year of direct care experience required; two years of direct care experience preferred, OR Bachelor’s degree plus one year of direct care experience preferred.
• Maintains all required licenses and certifications.
• Valid California Driver License and a driving record acceptable to the Agency’s insurance carrier.
• Bilingual capacity preferred.

Additional Requirements:

• Ability to work independently with a high level of integrity.
• Travel occurs primarily locally during the hours when services need to be provided; some out-of-area travel may be required to meet the needs of the Members being served.
• Be a part of a team who is passionate about providing excellent and quality services which consistently result in positive outcomes for our members.
• Ability to work a non-traditional work schedule to meet Member needs.
• Ability to travel and work in the community and in the home environment.
• Have strong computer and typing skills to complete necessary documentation.
• Experience in Homeless Services, Housing Navigation, Physical Health, Residential Facility, Group Home, Child Welfare or Juvenile Justice is highly desired.
• Knowledge of resources in LA County Service Planning Areas, a plus.

All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.

Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.

Oakland, Pasadena, California, United States of America