Lead Care Coordinator (Kerr County MH Center)

Hill Country Mental Health and Developmental Disabilities Centers; Kerrville (TX); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

PPO health insurance

PPO dental

Employer paid life insurance

401(a) plan with employer match

457/403(b) plan

Generous PTO and sick leave

Supportive team environment

Résumé du poste

Hill Country Mental Health and Developmental Disabilities Centers seeks a Lead Care Coordinator in Kerr County to oversee care coordination and deliver trauma-informed, person-centered services. You will support assessments, care planning and crisis intervention across clinic teams.

You will also guide scheduling, documentation, and training to maintain service quality while interacting with clients in clinic, home, and community settings.

Qualifications

• Bachelor's degree in social, behavioral, or human services with QMHP-CS eligibility.
• 2-5 years of experience in a mental health setting providing community-based services; or 1-2 years of leadership experience leading teams of at least 3 members.
• CPR certification and Prevention and Management of Aggressive Behavior training must be obtained within the first 3 months.
• Maintain a valid Texas driver’s license and auto insurance.

Responsabilités

• Provide assessment, treatment plan development, skills training, case management, psychosocial rehabilitation, and other services as identified in the individual's needs and strengths assessment.
• Schedule, facilitate, and document services, delivered individually, in groups, in-clinic, in the community, virtually and in person.
• Ensure that all caseload individuals have a current Uniform Assessment and timely CANS/ANSA documentation.
• Utilize collaborative documentation with 24-hour turnaround on service delivery.
• Deliver services using Evidenced Based Practice recommended by HHSC.
• Develop and monitor person-centered recovery plans with individuals and their support networks.
• Provide crisis intervention including screening, assessment and placement as needed.
• Participate in clinic on-call schedule with 24-hour availability when scheduled.
• Ensure compliance with safety, HIPAA, and ethical standards in field operations.
• Support and coordinate to Care Coordinators through trainings and mentoring to improve clinic performance.
• Engage in community outreach and partnerships to reduce barriers to care.

Connaissances

Leadership experience

CPR certification

Aggressive Behavior training

Formation

Bachelor's degree in social, behavioral, or human services (QMHP-CS eligible)

Description du poste

Lead Care Coordinator (Kerr County MH Center)

Help us help others:

The Lead Care Coordinator (Lead CC) is responsible for providing person-centered, trauma-informed care through screenings, assessments, case management, crisis intervention, skills training, and coordination of services for individuals experiencing mental health challenges. This position participates in the clinic area on-call schedule, providing critical crisis intervention and postvention support, with 24-hour availability when scheduled. The Lead CC provides support to the Clinic Director by coordinating communications, scheduling, training, coaching, skills development and service quality of all clinic Care Coordinators.

All MHDD employees commit to our mission TO EMPOWER PEOPLE-FOSTER HOPE-SUPPORT CHOICE-CELEBRATE SUCCESS.

You will get to:

• Provide assessment, treatment plan development, skills training, case management, psychosocial rehabilitation, and other services as identified in the individual's needs and strengths assessment.
• Schedule, facilitate, and document all services, with consideration given to the person served and agency standards. Delivers services individually, in groups, in-clinic and in the community, virtually and in person.
• Ensure that all individuals on their caseload have a current Uniform Assessment (at least 95% of all CANS / ANSA's are completed on time)
• Utilize collaborative documentation resulting in at minimum 85% of documentation being completed within 24 hours of service delivery
• Deliver services using the recommended Evidenced Based Practice recommended by HHSC.
• Develop and monitor person-centered recovery plans in collaboration with individuals served and their support systems.
• Provide crisis intervention services including screening, assessment and placement as needed.
• Participate in the clinic area on-call schedule, maintaining 24-hour availability when scheduled.
• Ensure compliance with safety protocols, HIPAA regulations, and ethical standards in all field-based operations.
• As directed by the Clinic Director, provide support and coordination to the Care Coordinators through communications, scheduling, training, coaching and mentoring to develop individual and team skills and enhance clinic performance and outcomes.
• Participate in community outreach, events, and partnerships to support engagement and reduce barriers to care.
• Maintain flexible work hours that meet the needs of communities served.

You'll definitely need:

• Bachelor's degree from an accredited college or university in social, behavioral, or human services with the ability to be credentialed as a Qualified Mental Health Professional (QMHP-CS).
• 2-5 years of experience working in a mental health setting providing community-based services within the community. In lieu of experience in a mental health setting, 1-2 years of leadership experience, leading teams of at least (3) team members.
• Complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment.
• Maintain valid Texas state Driver's License and auto insurance.

We're excited to provide:

• PPO health insurance plan with option to add dependents.
• PPO dental plan and vision insurance options for healthy teeth and eyes.
• Employer paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations and paid sick time for when you're under the weather.
• Authentic and caring environment where folks care about each other and want to do good in the world.