Lead Cannabis Retail Specialist

Live Parallel; Tallahassee (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical/Vision/Dental

401k

Paid time off

Tuition Reimbursement

Pet Insurance

Job summary

Live Parallel in Florida is seeking a Lead Guide for our cannabis retail network. You will own onboarding, product launch education, and team skill development, while delivering expert cannabis recommendations to customers.

As Manager on Duty when needed, you will handle opening/closing, banking and store security, and you will model best-in-class service and maintain patient records per state regulations.

Qualifications

• High School Diploma or equivalent.
• 2 years’ experience in Retail or similar industry where customer service is critical.
• Must be flexible regarding work schedule, including evenings, weekends, and holidays.
• Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Act as the training ambassador and assist with new employee orientation, new product launch education and skill development of the team.
• Assume the role of Manager on Duty as needed responsible for operational tasks for opening, closing, banking and security of the store.
• Model best-in-class service that consistently exceeds our customers’ expectations and builds long-term rapport.
• Provide customers and caregivers with expert cannabis recommendations, discuss therapy goals, product effects, potency, dosing, and administration.
• Participate in patient intake process, entering and maintaining paperwork and patient records while maintaining privacy and confidentiality.

Skills

Customer service

Retail experience

Team leadership

Communication skills

Attention to detail

Education

High School Diploma or equivalent

Job description

Live Parallel in Florida is seeking a Lead Guide for our cannabis retail network. You will own onboarding, product launch education, and team skill development, while delivering expert cannabis recommendations to customers.

As Manager on Duty when needed, you will handle opening/closing, banking and store security, and you will model best-in-class service and maintain patient records per state regulations.