Lead Cage Cashier

Golden Entertainment; Las Vegas (NV); On-site; USD 29,000 - 42,000; Full time

Job summary

A leading entertainment company in Las Vegas is seeking a Cage Cashier to manage cash transactions and provide exceptional service to guests. The role involves overseeing staff, training, and ensuring compliance with gaming regulations while maintaining an organized workspace. Applicants should possess prior experience in a fast-paced cashiering environment, and a commitment to accuracy and customer satisfaction is crucial.

Benefits

Gaming Work Card

Alcohol Awareness Work Card

Qualifications

• 1 year of cashiering experience in high volume environment is required.
• At least 21 years of age.
• Intermediate computer skills needed.

Responsibilities

• Lead and train staff in cash handling procedures.
• Monitor transactions and ensure compliance with laws.
• Provide outstanding customer service.

Skills

Customer Service

Cash Handling

Leadership

Attention to Detail

Basic Math

Education

High school diploma or equivalent

Tools

Computer

10-key

Job description

Summary:

Responsible for leading assigned employees in the successful completion of assigned tasks, projects, and job duties. Perform all Cage Cashier duties which include, but are not limited to: Make change, cash checks, and sort coins. Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens, and promotional items for cash.

Essential Functions and Responsibilities:

• Assist with training and developing department staff, as assigned
• Provide direction to assigned staff and oversee projects assigned to staff
• Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
• Address any escalated situations that may arise with guests
• Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron’s checks, casino credit, forms, keys and records relating to the casino cage and pit
• Report any monetary or procedural discrepancy to the Cage Manager in a timely manner
• Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino
• Issues necessary operating funds to other departments
• Balance assigned funds and maintain an organized workstation
• Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system
• Maintain and complete various gaming and company forms and reports
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Perform other duties as assigned

Qualifications

• 1 year of previous experience working in high volume, fast-paced cashiering environment
• Prior experience working in a team or group environment in a leadership role
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Able to efficiently write routine reports and correspondence
• Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
• Intermediate computer skills
• Ability to accurately process data using a computer and 10-key
• At least 21 years of age
• High school diploma or equivalent
• Able to effectively communication in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Gaming
• Alcohol Awareness

Physical Requirements

• Occasionally push/pull up to 15 lbs.
• Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
• Occasionally squat, kneel, and sit
• Frequently reach, bend, and twist
• Constant use of hearing and vision, walk, stand, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Smoky and noisy

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.