LEAD CAGE CASHIER

Golden Entertainment; Las Vegas (NV); On-site; USD 30,000 - 50,000; Full time

Job summary

Join an established industry player as a Cage Cashier in Las Vegas, where you will lead a team and ensure exceptional service in a fast-paced environment. This role involves cash handling, training staff, and maintaining compliance with gaming laws. You will be responsible for overseeing transactions, addressing guest concerns, and ensuring accuracy in all operations. If you thrive in a dynamic setting and have a passion for customer service, this position offers the chance to make a significant impact while working in a lively casino atmosphere. Embrace this opportunity to grow your career in the gaming industry!

Qualifications

• 1 year experience in a high volume cashiering environment.
• Ability to read and interpret safety rules and operating instructions.
• At least 21 years of age and able to maintain required work cards.

Responsibilities

• Lead employees in completing tasks and projects effectively.
• Monitor transaction accuracy involving casino chips and currency.
• Provide outstanding customer service to guests and employees.

Skills

Customer Service

Leadership

Cash Handling

Data Processing

Basic Math Skills

Communication Skills

Education

High School Diploma or Equivalent

Tools

Computer Systems

Coin Sorter

Money Sorter

Job description

Description:

Summary:

Responsible for leading assigned employees in the successful completion of assigned tasks, projects, and job duties. Perform all Cage Cashier duties which include, but are not limited to: Make change, cash checks, and sort coins. Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens, and promotional items for cash.

Essential Functions and Responsibilities:

• Assist with training and developing department staff, as assigned
• Provide direction to assigned staff and oversee projects assigned to staff
• Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
• Address any escalated situations that may arise with guests
• Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron’s checks, casino credit, forms, keys and records relating to the casino cage and pit
• Report any monetary or procedural discrepancy to the Cage Manager in a timely manner
• Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino
• Issues necessary operating funds to other departments
• Balance assigned funds and maintain an organized workstation
• Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system
• Maintain and complete various gaming and company forms and reports
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Perform other duties as assigned

Requirements:

Qualifications

• 1 year of previous experience working in high volume, fast-paced cashiering environment
• Prior experience working in a team or group environment in a leadership role
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Able to efficiently write routine reports and correspondence
• Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to accurately process data using a computer and 10-key
• At least 21 years of age
• High school diploma or equivalent
• Able to effectively communication in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Gaming
• Alcohol Awareness

Physical Requirements

• Occasionally push/pull up to 15 lbs.
• Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
• Occasionally squat, kneel, and sit
• Frequently reach, bend, and twist
• Constant use of hearing and vision, walk, stand, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Smoky and noisy

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.