Head Cashier

Natural Grocers Good4U; North Las Vegas (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

Natural Grocers Good4U is seeking a Head Cashier who will ensure world-class customer service and support store operations in North Las Vegas. The ideal candidate will be responsible for training cashiers, overseeing the front end, and managing daily operations while promoting a positive shopping experience.

Benefits

Birthday Bonus Pay

Paid Time Off

Health and Wellness Program

Employee Assistance Program (EAP)

401k with company match

Qualifications

• High School diploma or equivalent preferred.
• At least 1 year of cashiering and supervising experience preferred.
• Ability to manage changing priorities and maintain focus.

Responsibilities

• Ensure excellent customer service and train cashiers effectively.
• Handle cashier closeout responsibilities and maintain front end.
• Manage special orders and oversee general cashiering duties.

Skills

Customer service

Organization

Management of priorities

Problem-solving

Education

High School diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Salary Range

USD $16.00/Hr.

Overview

The Job in a Nutshell:

The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

06/09/2025

Responsibilities

Main Responsibilities:

• Providing World Class Customer Service and a positive customer experience as the top priority.
• Exemplifying integrity, responsibility, and excellence, and adhering to all policies.
• Training all cashiers and ensuring they:

• Communicate about the {N}Power program with customers.
• Notify customers that we donate $.05 to the local foodbank for every transaction using a reusable bag.
• Educate customers on the Nutrient to Know About.
• Promote store seminars and events.
• Complete the Daily Sales Report (DSR) and cashier closeout responsibilities.
• Issue and verify cash drawers.
• Handle returns and overrides at the front end.
• Address customer complaints appropriately.
• Ensure front end sets are full and well-maintained.
• Oversee completion of the front end task list daily.
• Maintain all registers binders.
• Direct cashiers to tasks during slow times at the register.
• Perform general cashiering and checkout duties, including running a cash register, bagging/boxing groceries, and providing carry-out service.
• Monitor, assign, and perform cart checks.
• Answer the telephone.
• Assist in managing special orders.
• Monitor, assign, and grind nut butters.
• Learn product locations across departments to assist customers.
• Participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays. The position requires working five days, 40 hours per week, and attending mandatory store meetings.
• This position has limited Manager on Duty responsibilities but is not intended to be the overall Manager on Duty for the store.

Although this outline covers main responsibilities, all employees are expected to be “hands-on” and do whatever it takes to get the job done and support the company's success.

Qualifications

Recipe for Success:

• High School diploma, GED, or equivalent preferred.
• Experience in retail, especially in a grocery or natural foods environment, preferred.
• At least 1 year of cashiering experience preferred.
• At least 1 year of supervising others preferred.
• Ability to pass food safety training and maintain certifications as required by law.
• Ability to manage changing priorities and stay focused.
• Sense of urgency in completing tasks.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to follow directions and complete tasks.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract. Responsibilities may change, and employees are expected to accomplish assigned tasks as directed by management.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays
• Paid Time Off (sick days and vacation) increasing with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}Power Program (customer rewards)
• Regular pay increases
• Advancement and career development opportunities
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company-paid Short-Term Disability Insurance
• Company-paid Life Insurance
• Voluntary benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability, and Term Life Insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match

Diversity Statement

We are committed to diversity and inclusion, believing all people should have access to health and wellbeing. We celebrate differences and foster an inclusive environment where everyone can thrive.

Physical and Environmental Demands

N = Never, O = Occasional, F = Frequent, C = Constant

Physical Requirements:

• Ability to lift or carry various weights, sometimes with team lift.
• Ability to push or pull weights, use a computer, walk, stand, and perform other physical tasks.

Environmental Requirements:

• Work with sharp tools, dust, fumes, and in various environmental conditions.