Lead Café Supervisor — Flexible Schedule & Growth

Top Pot Doughnuts; Seattle (WA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Flexible scheduling

401(k)

Medical, Dental & Vision insurance

Paid time off & sick time

EAP

Employee discounts

Growth opportunity

Job summary

Top Pot Doughnuts is seeking a working supervisor on the café floor to lead by example alongside the Café Manager and District Manager, ensuring a exceptional guest experience and smooth daily operations.

This role offers growth opportunities for hands-on leaders who thrive in a fast-paced environment while delivering warm, friendly service and supporting a positive team culture at the café.

Qualifications

• Minimum 6 months of supervisory/lead experience (food/retail preferred).
• Hands-on leader who enjoys working alongside their team.
• Strong communication and organizational skills.
• Ability to stay calm, problem-solve, and make decisions in a fast-paced environment.

Responsibilities

• Lead with a guest-first mindset and support the team to create a great customer experience.
• Guide team members during shifts and maintain strong communication.
• Support daily café operations including opening, closing, breaks, cash handling, and shift execution.
• Help manage inventory, ordering, waste, and product levels to ensure smooth operations.
• Maintain cleanliness, organization, safety, and sanitation standards throughout the café.

Skills

Leadership

Guest experience

Communication

Team leadership

Problem solving

Job description

Top Pot Doughnuts is seeking a working supervisor on the café floor to lead by example alongside the Café Manager and District Manager, ensuring a exceptional guest experience and smooth daily operations.

This role offers growth opportunities for hands-on leaders who thrive in a fast-paced environment while delivering warm, friendly service and supporting a positive team culture at the café.