Lead Cabin Service Agent

Menzies Aviation; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Menzies Aviation in Dallas is seeking a supervisor to lead cabin cleaning teams across our aircraft fleet. You will coordinate cleaners, ensure thorough interior cleansing, and uphold high safety and quality standards in a fast-paced environment.

You will train staff, manage on‑the‑job and airline training, schedule shifts, and verify supplies and equipment. The role requires prior cabin cleaning experience and the ability to work outdoors in all weather conditions.

Qualifications

• Must be 18 years of age or older.
• Ability to pass pre-employment drug testing and a physical.
• Ability to read, write and speak English.
• Must be able to lift 70 lbs repeatedly.
• Must be able to obtain required Airports badges/seals.
• Must be available for variable shifts including weekends and holidays.
• Previous cabin cleaning experience.

Responsibilities

• Lead agents in cleaning assigned commercial aircraft thoroughly and efficiently.
• Assist Cabin Cleaning Agents to ensure duties are performed to standards.
• Trains employees during on-the-job training or airline-specific training.
• Ensure preparation of all cleaning supplies for the aircraft cleaning.
• Ensure cleaning equipment is in working order and protective clothing is worn.

Skills

English proficiency

Driver's license

Physical stamina

Pre-employment testing readiness

Job description

What you will be doing

• Lead agents in cleaning all assigned commercial aircraft thoroughly and efficiently
• Assist Cabin Cleaning Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe, and efficient manner, according to Company/Carriers standards
• Trains employees during on-the-job training and/or airline specific training or assigns employees to work with experienced agent
• Ensure preparation of all cleaning supplies such as solvents, etc, for the cleaning of commercial aircraft
• Ensure that all cleaning equipment is in working order and that all protective clothing is worn as instructed
• Vacuum, sweep, dust, disinfect, and clean all areas of the aircraft
• Based on individual customer requests may be required to remove blankets and pillows and replace them with clean ones
• Ensure that soiled linens are deposited into laundry bin
• Ensure that all cleaning supplies and equipment are returned to designated storage area
• Perform other duties as assigned

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for

• Must be 18 years of age or older
• Possess and maintain valid US driver's license
• Must be able to pass all pre-employment testing to include drug testing and a physical
• Ability to proficiently read, write and speak English
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Must be comfortable lifting 70 lbs repetitively
• Must be able to obtain and maintain all required Airports and Custom badges/seals
• Must be available and flexible to work variable shifts including weekends and holidays
• The job is done both in and outdoors which will require you to work in all weather conditions
• Previous cabin cleaning experience

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.