Lead Business Systems Analyst — CRM/CDP & API Integrations

Zeta Global; Oregon; Hybrid; USD 140,000 - 155,000; Full time

Benefits offered by this job

Unlimited PTO

Medical coverage

Dental coverage

Vision coverage

Employee Equity

Employee Discounts

Wellness classes

Pet Insurance

Job summary

Zeta Global is seeking a Lead Senior Business Systems Analyst to translate client requirements into scalable technology solutions. You will map business needs to our platform, document the vision, and guide internal teams through CRM, CDP, and data integration initiatives.

Applicants should have strong data modeling and real-time web-services experience, plus the ability to travel to client sites on the West Coast as needed. This role resides in PST or MST time zones.

Qualifications

• Experience creating BRD, SOWs, LOEs and functional specs.
• Ability to translate client requirements into software solutions.
• Strong written and verbal communication in a client-facing role.
• Experience with CRM/CDP and data integration concepts.
• Familiarity with real-time web services and data modeling.

Responsibilities

• Lead project scoping and gather requirements.
• Define solutions in collaboration with architects and developers.
• Document requirements and communicate to client and internal teams.
• Manage multiple priorities and stakeholder expectations.
• Support QA/UAT to ensure requirements are met.

Skills

Management experience

Requirements documentation

End-user needs

Consultative skills

Communication

MS Office

RESTful APIs

Snowflake

Software implementation

Willing to travel

Education

Bachelor's Degree

Tools

Snowflake

RESTful APIs

Job description

Zeta Global is seeking a Lead Senior Business Systems Analyst to translate client requirements into scalable technology solutions. You will map business needs to our platform, document the vision, and guide internal teams through CRM, CDP, and data integration initiatives.

Applicants should have strong data modeling and real-time web-services experience, plus the ability to travel to client sites on the West Coast as needed. This role resides in PST or MST time zones.