Lead Business System Analyst

The Intersect Group; Phoenix (AZ); On-site; USD 105,000 - 145,000; Full time

Job summary

The Intersect Group is seeking a Lead Business Systems Analyst to drive the requirements lifecycle for a critical time entry and tracking system implementation. This role provides senior-level expertise across requirements gathering and solution validation, guiding stakeholders and technical teams through the full analysis lifecycle to align technology with business needs.

Key responsibilities include eliciting requirements, developing specifications and user stories, validating design, and

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 5+ years of progressive experience in business systems analysis or enterprise system implementation.
• Experience with ERP systems and large-scale integration projects.
• Certifications preferred: PMP, ITIL, CBAP, SCRUM, or similar.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead requirements elicitation using interviews, workshops, documentation analysis, and observation.
• Prepare and maintain business requirements, functional specifications, user stories, acceptance criteria, and process flows.
• Facilitate alignment and sign-off of requirements, scope, and solution design among stakeholders.
• Diagnose and resolve issues in workflows, application behavior, and operational procedures.
• Lead or participate in testing phases—including scenario development, validation, and user acceptance testing.
• Contribute to process improvement efforts, identifying workflow gaps and optimizing business-system interactions.

Skills

Business requirements development

Systems analysis

Process mapping

Stakeholder management

Communication

Independent work

ERP and integrations

Facilitation

Interpersonal skills

Education

Bachelor’s degree in Business/Information Systems/CS

Tools

ERP systems

Job description

We are seeking a Lead Business Systems Analyst to support the implementation of a critical technology initiative for the time entry and tracking system. The Lead Business Systems Analyst performs advanced business and systems analysis for complex enterprise applications. This role provides senior-level expertise across requirements gathering and solution validation. It guides business stakeholders and technical teams through the full analysis lifecycle, ensuring that technology solutions align with organizational needs, strategic goals, and operational standards.

Responsibilities

• Lead requirements elicitation using interviews, workshops, documentation analysis, and observation.
• Prepare and maintain business requirements, functional specifications, user stories, acceptance criteria, and process flows.
• Facilitate alignment and sign-o of requirements, scope, and solution design among stakeholders.
• Diagnose and resolve issues in workflows, application behavior, and operational procedures.
• Lead or participate in testing phases—including scenario development, validation, and user acceptance testing.
• Contribute to process improvement e orts, identifying workflow gaps and optimizing business-system interactions.

Required Knowledge, Skills & Abilities

• Expertise in business requirements development, systems analysis, and process mapping.
• Ability to analyze complex work procedures, data structures, and system interactions, and strong problem-solving ability with experience supporting enterprise applications and integrations.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work independently while managing multiple initiatives and stakeholders. ? Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• Progressive experience in business systems analysis or enterprise system implementation (typically 5+ years for senior roles).
• Certifications preferred: PMP, ITIL, CBAP, SCRUM, or similar.
• Experience with ERP systems, enterprise software portfolios, or large-scale integration projects.