Lead Business Process Analyst

ecolab; United States; On-site; USD 108,000 - 162,000; Full time

Job summary

Ecolab is seeking a Lead Business Process Analyst on the Digital team to drive requirements gathering and solution design for Global Water sales and service platforms. You will collaborate with stakeholders and development teams to deliver Canvas Apps, CRM configurations, and Power Platform solutions.

You will act as Scrum Master when needed, assist testing cycles, and analyze data across CRM, Azure Data Factory, and external integrations.

Qualifications

• Bachelor's Degree required.
• 8+ years of professional work experience.
• 5 years experience with requirements management supporting sales and marketing.
• 3 years Dynamics 365 (Sales, Field Service, Marketing modules) experience.
• 3 years hands-on experience with Power Apps (canvas apps) and connectors.
• 2 years experience with Agile Methodology.
• Excellent verbal and written communication skills.

Responsibilities

• Partner with global team & business partners to provide innovative/creative solutions to enable business requirements
• Gathers & documents functional requirements from business stakeholders and converts them to technical requirements for the development team
• Manages and communicates across multiple levels of businesses
• Participates in prioritization and scope for release management
• Lead analysis of business processes for Global Water business units
• Ensure business alignment between Global Water businesses on the Power Apps suite used by Ecolab Sales teams
• Experience building Canvas Apps and troubleshooting issues within them
• Basic CRM configuration, Power Automate flows within Power Platform space
• Experience implementing packaged software
• Act as Scrum Master, as needed
• Assist and/or lead coordination of testing cycles
• Data analysis and design within CRM, Azure Data Factory and External Integrations
• Manages users, roles, profiles, groups, sharing rules, and other setup options
• Collaborates with developers to determine options to meet business requirements
• Troubleshoots and resolves issues in production environment

Skills

Requirements gathering

Agile methodologies

Cross-functional collaboration

Testing scripts

Education

Bachelor's Degree

Tools

Dynamics 365

Power Platform

Power Apps Canvas

CRM configuration

Azure Data Factory

Job description

Ecolab is providing an exciting opportunity to join our Ecolab Digital team as a Lead Business Process Analyst. This role will focus on digital platforms to enable & support our Global Water Sales & Service organization. In this agile environment, the Lead Business Process Analyst will work closely with business stakeholders and development teams to gather requirements, work with multiple teams to assist in determining innovative solutions, as well as configuration, data management, and write/execute testing scrips . Platforms include but are not limited to the Microsoft suite of tools including but not limited to Dynamics 365, Power Platform, Power BI etc .

What's in it For You:

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:

• Partner with global team & business partners to provide innovative/creative solutions to enable business requirements
• Gathers & document functional requirements from business stakeholders and convert them to technical requirements for the development team
• Manages and communicates across multiple levels of businesses
• Participates in prioritization and scope for release management
• Lead analysis of business process for Global Water business units
• Ensure business alignment between Global Water businesses on the suite of Power Apps leveraged by Ecolab Sales teams
• Experience building Canvas Apps and troubleshooting issues within them
• Basic CRM configuration, power automate flows within Power Platform space
• Experience implementing packaged software
• Act as Scrum Master, as needed, on prioritized business efforts
• Assist and/or lead coordination of testing cycles
• Data analysis and design within CRM, Azure Data Factory and External Integrations
• Manages users, roles, profiles, groups, sharing rules, and other setup options
• Collaborates with developers to determine options to meet business requirements
• Troubleshoots and resolves issues in a timely fashion related to production environment

Minimum Qualifications:

• Bachelor's Degree
• 8 years of professional work experience
• 5 years of experience with requirements management supporting sales and marketing organizations
• 3 years of experience with Dynamics 365 (Sales, Field Service, Marketing modules and Microsoft Power Platform)
• 3 years of hands‑on experience with power apps (focus on canvas apps) and connectors used in power apps.
• 2 years of experience with Agile Methodology

No immigration sponsorship available for this position.

Preferred Qualifications:

• Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions
• Good understanding of basic CRM foundations, system integration including data cleansing, loading and integrations.
• A good understanding of the strategic and commercial drivers for Power Apps among other Power Platform capabilities.
• Experience working with multi-device strategies for Canvas apps.
• Experience working with Microsoft Co-Pilot and building Agents.
• Experience in CRM tool configuration, flows, & user security management
• Experience managing relationships with 3rd party vendors and teams.
• Delivery experience with global, multi-lingual systems and development teams that span across multiple time zones.
• Able to successfully manage core responsibilities independently or with limited over-sight
• Excellent verbal and written communication skills
• Excellent organization skills
• Ability to maintain critical thinking while balancing multiple tasks
• Must have experience working on multiple projects and meeting project objectives in a timely manner
• Proven facilitation and negotiation skills with a diverse community including business representatives, Microsoft, and technology counterparts to effectively drive projects to closure
• Proven ability to learn new skills, technologies, and passionate about conveying knowledge

Annual or Hourly Compensation Range

The base salary range for this position is $107,600.00 - $161,500.00. This position is eligible for annual bonus pay based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain cust