Lead Business Process Analyst

RXinsider LTD.; Northern (KY); Hybrid; USD 108,000 - 162,000; Full time

Job summary

Ecolab is seeking a Lead Business Process Analyst to support the Global Water Sales & Service organization. You will gather requirements, translate them to technical specs, and partner with development teams in an agile environment using Dynamics 365, Power Platform, and Power BI.

You will lead cross-functional collaboration, manage testing cycles, and ensure CRM and data integration align with business goals. Strong communication and multi-time-zone coordination are essential.

Qualifications

• Bachelor’s degree required.
• 8+ years of professional experience.
• 5+ years of requirements management supporting sales/marketing.
• 3+ years with Dynamics 365 (Sales, Field Service, Marketing).
• 3+ years hands-on experience with Power Apps (Canvas) and connectors.
• 2+ years experience with Agile Methodology.

Responsibilities

• Partner with global teams to provide innovative solutions.
• Translate functional requirements to technical specs for development.
• Communicate across multiple business levels.
• Participate in release scoping and prioritization.
• Lead analysis of business processes for Global Water units.
• Align Power Apps suite with Global Water sales teams.
• Build Canvas Apps and troubleshoot within them.
• Configure Power Platform flows and CRM.

Skills

Requirements management

Agile methodology

Stakeholder collaboration

Cross-functional coordination

Education

Bachelor’s Degree

Tools

Dynamics 365

Power Platform

Power BI

Canvas Apps

CRM configuration

Azure Data Factory

Job description

Ecolab is providing an exciting opportunity to join our Ecolab Digital team as a Lead Business Process Analyst. This role will focus on digital platforms to enable & support our Global Water Sales & Service organization. In this agile environment, the Lead Business Process Analyst will work closely with business stakeholders and development teams to gather requirements, work with multiple teams to assist in determining innovative solutions, as well as configuration, data management, and write/execute testing scrips. Platforms include but are not limited to the Microsoft suite of tools including but not limited to Dynamics 365, Power Platform, Power BI etc.

What’s In It For You

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Partner with global team & business partners to provide innovative/creative solutions to enable business requirements
• Gathers & document functional requirements from business stakeholders and convert them to technical requirements for the development team
• Manages and communicates across multiple levels of businesses
• Participates in prioritization and scope for release management
• Lead analysis of business process for Global Water business units
• Ensure business alignment between Global Water businesses on the suite of Power Apps leveraged by Ecolab Sales teams
• Experience building Canvas Apps and troubleshooting issues within them
• Basic CRM configuration, power automate flows within Power Platform space
• Experience implementing packaged software
• Act as Scrum Master, as needed, on prioritized business efforts
• Assist and/or lead coordination of testing cycles
• Data analysis and design within CRM, Azure Data Factory and External Integrations
• Manages users, roles, profiles, groups, sharing rules, and other setup options
• Collaborates with developers to determine options to meet business requirements
• Troubleshoots and resolves issues in a timely fashion related to production environment

Minimum Qualifications

• Bachelor’s Degree
• 8 years of professional work experience
• 5 years of experience with requirements management supporting sales and marketing organizations
• 3 years of experience with Dynamics 365 (Sales, Field Service, Marketing modules and Microsoft Power Platform)
• 3 years of hands‑on experience with power apps (focus on canvas apps) and connectors used in power apps.
• 2 years of experience with Agile Methodology
• No immigration sponsorship available for this position.

Preferred Qualifications

• Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions
• Good understanding of basic CRM foundations, system integration including data cleansing, loading and integrations.
• A good understanding of the strategic and commercial drivers for Power Apps among other Power Platform capabilities.
• Experience working with multi-device strategies for Canvas apps.
• Experience working with Microsoft Co-Pilot and building Agents.
• Experience in CRM tool configuration, flows, & user security management
• Experience managing relationships with 3rd party vendors and teams.
• Delivery experience with global, multi-lingual systems and development teams that span across multiple time zones.
• Able to successfully manage core responsibilities independently or with limited over-sight
• Excellent verbal and written communication skills
• Excellent organization skills
• Ability to maintain critical thinking while balancing multiple tasks
• Must have experience working on multiple projects and meeting project objectives in a timely manner
• Proven facilitation and negotiation skills with a diverse community including business representatives, Microsoft, and technology counterparts to effectively drive projects to closure
• Proven ability to learn new skills, technologies, and passionate about conveying knowledge

Annual Or Hourly Compensation Range

The base salary range for this position is $107,600.00 - $161,500.00. This position is eligible for annual bonus pay based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
• Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans With Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve our best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.