Lead Business Analyst, Capacity Planning - Supervision

12L Federal Reserve Bank of San Francisco

San Francisco (CA)

On-site

USD 124,000 - 199,000

Full time

4 days ago
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Benefits offered by this job

Medical
Dental
Vision
Pre-tax Flexible Spending Account
Backup Child Care Program
Pre-Tax Day Care Flexible Spending
Paid Family Care Leave
Vacation Days
Sick Days
Paid Holidays
Matching 401(k)
Retirement/Pension

Job summary

The Federal Reserve Bank of San Francisco is seeking a Lead Business Analyst in the Supervision Group to transform capacity planning and workforce analytics. This role partners with Resource Management and Learning & Development to forecast demand, model scenarios, and shape scheduling and training plans using data-driven insights.

You will analyze complex datasets, identify trends, lead cross-functional initiatives, and produce actionable reports on resource availability and learning program

Qualifications

  • Bachelor’s degree in statistics, business, economics, finance, accounting, or a related field preferred.
  • Typically eight+ years of experience in strategic/capacity/resource planning or workforce management.
  • Proven analytical skills with experience in collecting, transforming, analyzing, and reporting complex data.
  • Experience in statistical analysis and modeling forecasts for demand planning or capacity models.
  • Strong written and verbal communication skills for leadership levels.
  • Experience leading cross-functional teams and programs across multiple stakeholder groups.
  • Proficient in MS Office (Excel), Tableau, and programming languages such as SQL, R, Python.

Responsibilities

  • Develop and maintain a capacity plan and forecasting model for Supervision resources with demand forecasts.
  • Lead scenario-based planning to advise future staffing and training plans based on data.
  • Collect, model, analyze, and interpret data to support resourcing recommendations and solutions.
  • Analyze data to support decisions on future skills needs and resource allocation.
  • Conduct skills gap analyses across the examiner workforce to guide training investments.
  • Lead cross-functional projects at the District/System level related to resource planning.
  • Produce reports and analyses to monitor resource availability and learning program effectiveness.

Skills

Forecasting models
Data analysis
SQL
Python
R
Tableau
Excel
Communication

Education

Bachelor’s degree in statistics, economics, business, finance, accounting, or related field

Tools

Tableau
SQL
R
Python
Excel

Job description

Company Federal Reserve Bank of San Francisco We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S. That means we seek and appreciate new perspectives and build opportunities to learn and grow. At the SF Fed, we approach our work with integrity and a commitment to service.

The SF Fed’s Supervision Group is responsible for the supervision and regulation of state member banks, bank holding companies, savings and loan holding companies, financial holding companies, data service providers, trust companies, and foreign banking organizations that operate in the 12th District. Supervised institutions are in all states of our District, and range in size and complexity from small community organizations to some of the largest banking organizations in the country. As Supervision evolves to meet increasingly complex regulatory and industry demands, we're looking for a Lead Business Analyst to help lead this transformation, shifting our approach to resource and skills planning from reactive to proactive and data driven. This is a high-visibility role, partnering closely with both the Resource Management Group (RMG) and Learning & Development (L&D) teams, where forecasting models, workforce analytics, and strategic insights will directly shape how Supervision builds a stronger, more agile examiner workforce.

Essential Responsibilities:
  • Develop and maintain a capacity plan and forecasting model for Supervision resources, incorporating comprehensive demand forecasts and resource modeling inputs.
  • Perform scenario-based planning and modeling to produce recommendations for future needs, assess impacts of strategic initiatives and change, and provide input to tactical scheduling and resourcing plans, including training plans, based on business data and knowledge of business processes/operations.
  • Lead the collection, modeling, analysis, and interpretation of complex and/or broad data; identifies and interprets trends and patterns in datasets to support resourcing recommendations or insights and drive implementation of solutions.
  • Analyze complex and/or broad data sets to support decisions on future skills needs, resource planning and allocation, strategic changes, and business issues that have a broad or highly significant impact.
  • Conduct skills gap analysis across the examiner workforce to identify and prioritize training investments that build a stronger, more capable Supervision team.
  • Thinks strategically and can look at business solutions from both top-down and bottoms-up approach and works to creatively solve problems.
  • Leads cross-functional District and System-level projects and programs related to resource planning and learning initiatives; project manages ongoing efforts including stakeholder collaboration, meeting management, document organization, and follow-ups.
  • Leads team projects/programs to address business issues; manages ongoing initiatives including stakeholder collaboration, meeting management, document organization, and follow ups.
  • Produce reports and analyses to monitor resource availability and usage as well as the effectiveness of key learning and development programs.
Requirements:
  • Bachelor’s degree in statistics, business, economics, finance, accounting, or a related field is preferred.
  • Typically requires eight or more years of relevant experience in strategic planning, capacity planning, resource planning, or workforce management; or an equivalent combination of education and experience.
  • Proven analytical skills and problem-solving skills with experience in collecting, transforming, analyzing, and reporting complex data to drive significant business decisions.
  • Experience in statistical analysis and modeling forecasts to support demand planning or capacity models within a business planning cycle with familiarity of key staffing metrics such as utilization, productivity, and attrition.
  • Strong written and verbal communication skills with the ability to present information clearly and concisely to all levels of leadership.
  • Strong analytical/critical thinking skill and ability to apply sound judgment when making decisions of moderate to moderately high complexity with the ability to determine next steps in situations where information is unavailable or ambiguous.
  • Prior experience leading cross-functional teams and programs across multiple stakeholder groups, with ability to drive District/System-wide initiatives from inception to execution.
  • Proficient in the use of MS Office Suite (Excel), visualization software (Tableau), and programming languages such as SQL, R, Python, etc. to manipulate data and create reporting and visualizations from scratch.
  • Willing and able to travel up to 10%.

This position requires access to confidential supervisory information, which is limited to “Protected Individuals.” Protected Individuals include, but are not limited to, U.S. citizens and U.S. nationals, U.S. permanent residents who are not yet eligible to apply for naturalization, and U.S. permanent residents who have applied for naturalization within six months of being eligible to apply for naturalization or who will sign a declaration of intent to apply for naturalization before they begin employment.

Base Salary Range: Min: $124,400 Mid: $161,500 Max: $198,700 (Location: San Francisco) Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

We offer a wonderful benefits package including:

  • Medical
  • Dental
  • Vision
  • Pre-tax Flexible Spending Account
  • Backup Child Care Program
  • Pre-Tax Day Care Flexible Spending Account
  • Paid Family Care Leave
  • Vacation Days
  • Sick Days
  • Paid Holidays
  • Pet Insurance
  • Matching 401(k)
  • Retirement/Pension

The Bank is committed to providing reasonable accommodations to individuals with disabilities to participate in the job application or interview process, perform essential job functions and receive other benefits and privileges of employment.

The SF Fed is an Equal Opportunity Employer.

If you need any assistance or accommodations due to a disability, please let us know at sf.hr.recruitment@sf.frb.org.

The Bank's ethics rules generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies.

Employees in the Supervision group also must ensure there are no conflicts of interest related to their previous employment and current financial interests. Supervision employees may be subject to borrowing and deposit restrictions and may need to recuse themselves from certain supervisory work. Please review Section 5.3 and Appendix B of the Bank’s Code of Conduct to ensure compliance with the Code of Conduct conflict of interest rules and personal investment restrictions.

Due to the nature of access to sensitive information all final offers are subject to the clearance of an enhanced background check. This enhanced screening will require the following items: academic and employment verifications, FBI fingerprint check (criminal and civil cases), credit check, family history, residential records and foreign travel for the previous 7 years, citizenship verification, reference checks, and personal interview with an investigator and can take between 21 – 60 days to clear.

Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Operations Family Group Work Shift First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.

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