Sr. Business Analyst - Supervision Operations

12L Federal Reserve Bank of San Francisco; San Francisco (CA); Hybrid; USD 103,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pre-tax Flexible Spending Account

Backup Child Care Program

Pre-Tax Day Care Flexible Spending (FS

Paid Family Care Leave

Vacation Days

Sick Days

Paid Holidays

Pet Insurance

Matching 401(k)

Retirement/Pension

Job summary

The Federal Reserve Bank of New York seeks a Sr. Business Analyst to provide operational and administrative support to bank examination teams and develop MIS reporting to drive decisions on group operations.

You will map processes, automate manual work with Power Automate and Power Apps, explore AI tools like Copilot, build dashboards, analyze data, and lead change management with cross-functional teams. This role offers growth as processes improve, with travel up to 5% and a strong emphasis on

Qualifications

• Bachelor's degree in business administration or related field, or equivalent experience.
• Five or more years of experience in business requirements gathering, process mapping, process improvement, and/or analytics.
• Strong proficiency in MS Office, especially Excel, Visio, and SQL, plus Power Apps or Power Automate.
• Experience building dashboards in Tableau or Power BI.
• Experience collecting, transforming, analyzing, and reporting data to drive decisions.
• Experience working cross-functionally and communicating moderate to complex information to broad audiences.

Responsibilities

• Provide operational and administrative support throughout the exam life cycle, including formatting supervisory documents, document management, tracking results, and data entry and verification of exam content across multiple applications.
• Collaborate cross-functionally to map current processes, identify key controls, roles, bottlenecks, and difficulties, and define and implement improved processes.
• Streamline and automate manual work using Microsoft tools such as Power Automate and Power Apps.
• Evaluate AI tools (e.g., Microsoft Copilot) for practical use cases, recommend where they add value, and help prepare the team for responsible adoption.
• Gather business requirements, then design and build dashboards (Tableau or Power BI) and MIS reporting.
• Analyze data and metrics to uncover insights and trends.
• Coordinate projects and activities to address business needs and monitor metrics to ensure project effectiveness.
• Lead change management efforts to drive adoption of new technologies and processes, and assess the impact of upcoming technology and business changes on the team.
• Design and deliver training and materials for internal and external partners.
• Write, update, and maintain team procedures as the business changes, and contribute to the unit's internal procedures tool.
• Strengthen team continuity through cross-training, documentation, and backup coverage, and mentor interns and team members.

Skills

Analytical thinking

Communication skills

Education

Bachelor's degree in business administration or related field

Tools

MS Excel

Visio

SQL

Power Apps

Power Automate

Tableau

Power BI

Copilot

Job description

About the Role

We have an excellent opportunity for a Sr. Business Analyst within Business Operations and Strategy. The Sr. Business Analyst will provide operational and administrative support to bank examination teams and develop MIS reporting and analysis to drive decisions on group operations, planning, and business issues. In addition, the Sr. Business Analyst will use business knowledge and analytical abilities to evaluate existing processes, provide recommendations on operational optimization and quality improvement initiatives, and lead the implementation of solutions, including automation and emerging technologies such as AI. This is a versatile role with responsibilities that will grow as process improvements take hold.

Essential Responsibilities

• Provide operational and administrative support throughout the exam life cycle, including formatting supervisory documents, document management, tracking results, and data entry and verification of exam content across multiple applications.


• Collaborate cross-functionally to map current processes, identify key controls, roles, bottlenecks, and difficulties, and define and implement improved processes.


• Streamline and automate manual work using Microsoft tools such as Power Automate and Power Apps.


• Evaluate AI tools (e.g., Microsoft Copilot) for practical use cases, recommend where they add value, and help prepare the team for responsible adoption.


• Gather business requirements, then design and build dashboards (Tableau or Power BI) and MIS reporting.


• Analyze data and metrics to uncover insights and trends.


• Coordinate projects and activities to address business needs and monitor metrics to ensure project effectiveness.


• Lead change management efforts to drive adoption of new technologies and processes, and assess the impact of upcoming technology and business changes on the team.


• Design and deliver training and materials for internal and external partners.


• Write, update, and maintain team procedures as the business changes, and contribute to the unit's internal procedures tool.


• Strengthen team continuity through cross-training, documentation, and backup coverage, and mentor interns and team members.

Requirements

• Bachelor's degree in business administration or a related field, or equivalent experience.


• Five or more years of experience in business requirements gathering, process mapping, process improvement, and/or analytics.


• Strong proficiency in MS Office, especially Excel, Visio, and SQL, plus Power Apps or Power Automate.


• Project coordination experience.


• Experience building dashboards in Tableau or Power BI.


• Experience collecting, transforming, analyzing, and reporting data to drive decisions.


• Experience working cross-functionally and communicating moderate to complex information to broad audiences.


• Ability to execute consistently amid changing priorities, and to handle confidential information.


• Will and able to travel up to 5%.


• This position requires access to confidential supervisory information, which is limited to “Protected Individuals.” Protected Individuals include, but are not limited to, U.S. citizens and U.S. nationals, U.S. permanent residents who are not yet eligible to apply for naturalization, and U.S. permanent residents who have applied for naturalization within six months of being eligible to apply for naturalization before they begin employment.


• Preferred Financial institution supervision experience and knowledge of Federal Reserve System activities.


• Experience with Microsoft Copilot or similar AI assistants.


• Quality improvement training or certification (e.g., Lean Six Sigma).


• Working knowledge of AI tools, or hands-on experience applying them to improve work processes.

Base Salary Range

Min: $103,000 Mid: $133,900 Max:$164,600 (Location: San Francisco) Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

Benefits

• Medical


• Dental


• Vision


• Pre-tax Flexible Spending Account


• Backup Child Care Program


• Pre-Tax Day Care Flexible Spending Account


• Paid Family Care Leave


• Vacation Days


• Sick Days


• Paid Holidays


• Pet Insurance


• Matching 401(k)


• Retirement/Pension

Equal Opportunity

The Bank is committed to providing reasonable accommodations to individuals with disabilities to participate in the job application or interview process, perform essential job functions and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

Compliance and Background Check

Due to the nature of access to sensitive information all final offers are subject to the clearance of an enhanced background check. This enhanced screening will require the following items: academic and employment verifications, FBI fingerprint check (criminal and civil cases), credit check, family history, residential records and foreign travel for the previous 7 years, citizenship verification, reference checks, and personal interview with an investigator and can take between 21 – 60 days to clear.

Employment Details

Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes
Standard work week 35–40 hrs per week (schedule may vary)
Remote work, hybrid or in office beneficial with travel 0-5%

Federal Reserve Equal Employment Opportunity Statement

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Privacy Notice

Our bank has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

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