Lead Business Analyst

ITBrainiac Inc; Jersey City (NJ); Hybrid; USD 110,000 - 160,000; Full time

Job summary

ITBrainiac Inc. in Jersey City, NJ is seeking a Lead Business Analyst with deep FGPP experience in PAYplus USA to drive complex card and payments projects. You will lead requirements gathering, stakeholder workshops, and end‑to‑end analysis for client implementations.

The role requires a minimum of 10 years in business analysis, strong problem solving, and hands-on FGPP configuration knowledge. Hybrid work, 12‑month engagement, and collaboration across client teams are key.

Qualifications

• Demonstrated expertise in FGPP issue and case analysis, including triage, issue recreation, trace analysis, and effective use of database and GUI tools.
• Strong FGPP business and functional domain knowledge gained through real-world delivery experience.
• Proven hands-on experience with FGPP configuration, including Profiles and Rules management.
• Customer-facing leadership experience, particularly in driving technical discussions and stakeholder engagements.
• Recent and relevant FGPP experience within the last three years, specifically on FGPP 3.x implementations or support engagements.

Responsibilities

• Lead projects and client engagements, guiding analytical work and ensuring timely delivery.
• Coordinate stakeholder workshops and translate business needs into technical requirements.
• Triage complex FGPP issues and oversee end-to-end issue resolution and data analysis.
• Drive end-to-end analytics, including data aggregation, process oversight, and client implementation leadership.
• Collaborate across teams to ensure alignment of FGPP configurations with business goals.

Skills

Lead stakeholder engagements

Requirements gathering

Client implementation leadership

Problem solving

FGPP domain knowledge

Tools

FGPP configuration

PAYplus USA knowledge

GFX software

Job description

Hybrid role - Urgent client needs Lead Business Analyst

Lead Business Analyst | FGPP Cards, GPP/PAYplus USA, Cards & Payments

Jersey City, NJ 07302 Hybrid

12 Months

Job Details:

1. Demonstrated expertise in FGPP issue and case analysis, including triage, issue recreation, trace analysis, and effective use of database and GUI tools.
2. Strong FGPP business and functional domain knowledge gained through real-world delivery experience.
3. Proven hands‑on experience with FGPP configuration, including Profiles and Rules management.
4. Customer‑facing leadership experience, particularly in driving technical discussions and stakeholder engagements.
5. Recent and relevant FGPP experience within the last three years, specifically on FGPP 3.x implementations or support engagements.

Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines

Solid knowledge of PAYplus USA and/or GFX software Solves complex problems; exercises judgement based on the analysis of multiple sources of information (e.g. oversight of data aggregation, leadership of client implementation processes, etc.) Works independently, receives minimal guidance May lead projects analytically, or aspects of a broader project or may have accountability for on‑going activities or objectives Impacts a range of client, operational, project or service activities within own team and other related teams typically has end to end accountability for assigned processes, products or programs Seasoned professional level at which career may stabilize for many years

Functional Knowledge

Has in‑depth knowledge and expertise in own job discipline and working knowledge of related job disciplines

Business Expertise

Understands best practices; is aware of the competition and the factors that differentiate Finastra within the context of area supported Understands how their own area integrates with others to deliver results

Problem Solving

Solves complex problems; takes a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information and structures key trade‑off decisions

Impact

Impacts a range of business, operational, project or technical activities within their own and related teams through accountability for end to end processes, products or programs Works within broad guidelines and policies

Interpersonal Skills

Explains difficult or sensitive information; works to build consensus May have direct client or key stakeholder interaction, navigates key issues and negotiates milestones May provide process and subject matter advice at more senior levels

Minimum years of experience

10 years