Lead Broadband Technician - Field Diagnostics & Mentoring

Vyve Broadband; North Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life insurance and short/

401(k) with company match

Wellness rewards program

Telemedicine and virtual counseling

Leadership development and ongoing学习

Job summary

Vyve Broadband is seeking a Broadband Network Technician IV–V to maintain, repair, and optimize the HFC network for communities in South Carolina. You will lead and mentor junior techs while ensuring reliable service across neighborhoods.

Responsibilities include advanced diagnostics, outage restoration, documentation, FCC compliance, and on-call rotations. You will work outdoors, climb ladders, and travel as needed to keep networks performing at peak levels.

Qualifications

• BT IV certification or equivalent work experience.
• Minimum 6 months as Broadband Technician III or equivalent field experience.
• Ability to splice coax and fiber optic cable.
• Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors.
• Strong understanding of HFC and IP networks.
• Experience reading and interpreting system maps and schematics.
• Willingness to work outdoors in all weather, on ladders, and on-call rotations.

Responsibilities

• Perform advanced troubleshooting and repair of the HFC network.
• Optimize network performance through node balancing and signal calibration.
• Monitor and mitigate signal leakage with FCC and local regulations compliance.
• Maintain documentation and perform scheduled maintenance on standby power supplies.
• Lead or mentor junior technicians on field best practices and customer service.
• Support outage restoration with clear communication to teams and dispatch.
• Maintain and safely operate company vehicle and equipment.
• Record and submit logs and documentation via mobile devices or work orders.

Skills

BT IV certification

6+ months Broadband Technician III

Coax & fiber splicing

Signal meters & OTDRs

HFC & IP networks

Reading system maps & schematics

Outdoor work & on-call readiness

Tools

Signal meters

Spectrum analyzers

OTDRs

Volt-Ohm meters

Job description

Vyve Broadband is seeking a Broadband Network Technician IV–V to maintain, repair, and optimize the HFC network for communities in South Carolina. You will lead and mentor junior techs while ensuring reliable service across neighborhoods.

Responsibilities include advanced diagnostics, outage restoration, documentation, FCC compliance, and on-call rotations. You will work outdoors, climb ladders, and travel as needed to keep networks performing at peak levels.