Lead Brand & Store Coach

Tapestry, Inc.; Gilroy (CA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach brand ambassador role in a California store focuses on leading the sales floor, embodying Coach values, and driving store performance through customer-centric experiences. The position includes recruiting support and ongoing training to elevate team capability and achievement of KPIs.

The role emphasizes collaboration, integrity, and growth, aligning with Coach’s standards for an inclusive, high-energy retail environment.

Qualifications

• 1+ years of equivalent experience in managing competitive retail space at the Lead Supervisor level.
• Ability to bend, reach, stretch and lift at least 25 pounds and up to 50 pounds on occasion.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
• Leads implementation of Company initiatives and support full operation of the business
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
• Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
• Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Skills

Brand ambassador

Sales leadership

Customer focus

Interpersonal skills

Job description

Coach brand ambassador role in a California store focuses on leading the sales floor, embodying Coach values, and driving store performance through customer-centric experiences. The position includes recruiting support and ongoing training to elevate team capability and achievement of KPIs.

The role emphasizes collaboration, integrity, and growth, aligning with Coach’s standards for an inclusive, high-energy retail environment.