Body Shop Manager & New Business Builder

DISCOUNT AUTO LLC

Merrillville (IN)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Job summary

Discount Auto LLC in Indiana is seeking a dynamic Body Shop Manager & New Business Coordinator to lead collision repair operations and drive new customer acquisition. You will manage daily workflows, mentor technicians, and build relationships with insurers and fleets to grow revenue.

The role requires hands-on repair knowledge, strong leadership, and a proactive approach to deliver top-tier customer service and profitability.

Qualifications

Knowledge of auto service management and quality control.
Strong leadership and mentoring abilities for technicians and writers.
Proven ability to upsell services and grow revenue.
Excellent communication with clients and insurance companies.
Familiarity with auto body repairs and diagnostics.

Responsibilities

Oversee daily body shop operations including repair workflows and safety.
Lead and mentor technicians, mechanics, and service writers.
Develop new business through community outreach and relation-building with insurers and fleets.
Identify opportunities to upsell services like alignments, oil changes, brakes, suspensions, etc.
Ensure accurate estimating, service writing, and documentation for profitability.
Maintain exceptional customer service and address client concerns promptly.
Monitor parts inventory and cash handling procedures.